Senior Technology Operations Engineer

We don’t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use.

Since being founded in 2021, we’ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE.

To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinking about our lives for good.

Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.

Role Purpose

Why this role matters:

To lead and operate the organization’s Core Network, ensuring its reliability, security, and optimal performance. This role is responsible for overseeing core network elements (including but not limited to HLR/HSS, STP, DSC, SS7 Firewall, and future additions), driving planning and operations, implementing strategic initiatives, and supporting delivery of high-quality telecommunication services across multiple technologies.

What success looks like:

In this role, you will:

• Ensure high availability (99.999%) of core network systems through strong operations and disaster recovery readiness.• Deliver network expansion, integration, and upgrade initiatives aligned with the technology roadmap.• Maintain high service quality by resolving customer issues within SLA and continuously improving network performance.• Enable effective collaboration with hosting MNOs, vendors, and internal stakeholders.

Why this is for you:

If you have strong expertise in telecom core networks and enjoy balancing strategic planning with hands-on execution in a dynamic, evolving environment, this role offers the opportunity to work on complex network systems and drive operational excellence.

Key Responsibilities

In this role, you will:

● Develop and execute strategies for core network expansion, optimization, and upgrades in line with the technology roadmap.● Design, implement, and maintain core network systems and integrations with hosting MNOs (e.g., Diameter, CAP, SIP, and future interfaces) to deliver services across 2G, 4G, 5G, and VoLTE.● Manage roaming expansion, including technical testing and TAP file verification, and oversee device certification to enhance VoLTE service experience.● Ensure high availability, disaster recovery readiness, and robust provisioning flows across Virgin Mobile and hosting MNO networks.● Manage and resolve customer trouble tickets within agreed SLAs, collaborating with vendors to identify root causes and implement fixes.● Plan and deliver network-related and cross-functional projects, working closely with IT, system administration, and vendors to ensure secure and stable infrastructure.● Manage vendor relationships, support OPCOs, maintain documentation, and ensure compliance with industry regulations and organizational policies.

Qualifications & Attributes

We’re seeking someone who embodies the following:

Education:

• Bachelor’s or Master’s degree in telecommunications, or equivalent experience supported by additional training, courses, or seminars.

Experience:

• Minimum 5+ years of experience in mobile network implementation within defined timelines.

• Proven ability to plan, coordinate, and prioritize activities.

Technical Skills:

Must-haves:

• Deep understanding of mobile core network technologies (e.g., HLR/HSS, STP, DSC, SS7 Firewall) and signalling protocols (Diameter, CAP, SIP), along with international telecommunication standards.

• Hands-on experience in designing, implementing, and operating core network systems across 2G, 4G, 5G, and VoLTE environments.

• Proven ability to manage integrations with hosting MNOs and ensure robust provisioning flows across core networks.

• Strong analytical and problem-solving skills to troubleshoot complex network issues, perform root cause analysis, and implement effective solutions in collaboration with vendors.

Nice-to-haves:

• Experience working with Mobile Virtual Network Operators (MVNOs).

Unique Attributes:

• Strong service orientation to facilitate cooperation with operators and internal teams.

• Ability to adapt to rapidly changing technologies and environments.

• Strong performance- and results-driven mindset.
What we offer:

• Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.

• Hybrid work environment - flexibility to work from home 2 days a week in our UAE & Pakistan offices.

• Healthcare and other local benefits offered in market.

By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at [email protected].