Senior Technical Engineer - Infrastructure Platforms

Job Purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology Being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting-edge information and technology team as a Senior Technical Engineer - Infrastructure Platform (Network).

Join our Platform Engineering team the backbone of our cloud modernization journey. We architect and engineer next generation cloud platforms that unify control across datacentres networks public and private cloud environments. With a strong emphasis on automation agility and cost optimization we enable scalable resilient and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure we welcome you to be part of our transformation.

As a Senior Technical Engineer you will design, develop, implement and support infrastructure solutions for the group in alignment with corporate business and IT strategies ensuring an appropriate balance between functional service quality and system management requirements. This necessitates engagement with the internal and external stakeholders while taking full responsibility for the implemented solutions and operational availability of production infrastructure.

In this role you will:

• Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
• Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
• Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.
• Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.
• Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.
• Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.
• Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems..
• Manage End-of-life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.
• Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.

Qualification

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering or Software Engineering.
• 5+ Years working in a related IT Engineering

Knowledge/Skills:

• Expertise in designing and managing scalable, resilient, and automated private cloud platforms to ensure high availability, performance, and operational efficiency.
• Proficiency in building API-driven self-service capabilities that enable seamless infrastructure consumption for business units and technology teams.
• Strong knowledge of infrastructure automation frameworks to maintain consistency in provisioning, configuration, and lifecycle management.
• Hands-on experience in implementing and managing Infrastructure as Code (IaC) solutions to support repeatable, version-controlled, and auditable deployments.
• Deep understanding of CI/CD pipeline development and management for infrastructure automation, integrating with industry-standard deployment and orchestration tools.
• Ability to collaborate effectively with application teams, DevOps engineers, security specialists, and cloud architects to ensure seamless integration and operational efficiency.
• Experience in leading automation and modernization initiatives across on-premises, hybrid, and multi-cloud environments to drive efficiency and scalability.
• Knowledge of self-service automation capabilities and their integration with service management, orchestration, and cloud-native platforms.
• Proficiency in automating backup, disaster recovery, and failover processes using enterprise-grade tools to enhance resilience and business continuity.
• Strong understanding of security, compliance, and IT governance principles to embed automated security controls, access management, and policy enforcement across diverse infrastructure environments
• Experience in designing and implementing X-as-a-Service (XaaS) offerings, including Database-as-a-Service (DBaaS), Compute-as-a-Service, Storage-as-a-Service, and Network-as-a-Service, to enable on-demand resource provisioning.
• Knowledge of service catalog development and management for infrastructure and cloud services, ensuring self-service provisioning, lifecycle management, and governance capabilities.
• Expertise in self-service, auto-healing, and policy-driven automation to enhance infrastructure resilience, optimize performance, and minimize manual intervention.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers