Mashreq Bank
Senior Specialist Sales Advisory LiabilitiesNeoBiz -SME Liabilities Sales (UAEN)
🇦🇪 UAE, UAE🏢 On-site
SalesCRMAMLSME BankingComplianceBusiness Checking Account
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Senior
- Type
- Full-time
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- Take end‑to‑end ownership of assigned customer‑initiated NEOBIZ and Business Checking Account (BCA) applications across workflow system.
- Ensure applications are approved and completed within the agreed TAT, maintaining high straight‑through‑processing (STP) rates.
- Actively engage customers to drive account funding post‑approval, contributing towards assigned financial and liabilities targets.
- Maximise the number of digitally initiated applications successfully approved, opened, and funded each month.
- Perform thorough pre‑screening of applications to ensure completeness of documentation and compliance with bank standards, minimising rework and downstream rejections.
- Follow up proactively with customers to resolve queries raised by Governance, Compliance, CCAM, or other stakeholders within defined timelines.
- Advise customers clearly on application requirements and queries to ensure final submissions meet risk, compliance, and onboarding standards.
- Ensure all customer interactions, application statuses, approvals, and funding updates are accurately reflected in CRM and fulfilment systems.
- Demonstrate high risk awareness, particularly with respect to AML, Sanctions, and operational risks, ensuring consistent adherence to onboarding controls.
Requirements
- •High risk awareness regarding AML and Sanctions
- •Ability to perform thorough pre-screening of applications
- •Knowledge of bank standards and compliance
- •Ability to resolve queries from Governance and CCAM stakeholders
Responsibilities
- •Take end-to-end ownership of customer-initiated NEOBIZ and Business Checking Account (BCA) applications
- •Ensure applications are approved and completed within agreed TAT
- •Maintain high straight-through-processing (STP) rates
- •Actively engage customers to drive account funding post-approval
- •Maximize the number of digitally initiated applications successfully approved, opened, and funded
- •Perform pre-screening of applications to ensure documentation completeness
- •Follow up proactively with customers to resolve queries from internal stakeholders
- •Accurately reflect customer interactions and statuses in CRM and fulfillment systems
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Get Noticed
- Make sure Mashreq Bank actually reads your resume
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
Mashreq Bank
5000+ employees
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.
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