Senior Sales Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Ambitious, thirsty for results, and passionate about building lasting business relationships? We are looking for a natural leader and brand ambassador just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit and collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Senior Sales Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, mentoring colleagues, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Senior Sales Manager, you bring strategic leadership, commercial expertise, and a strong results-oriented approach to our Sales Team. You play a key role in driving revenue growth, managing strategic accounts, identifying new business opportunities, and supporting the Director of Sales & Marketing in achieving the hotel's commercial objectives.

Key Responsibilities:

• Maintains and develops strong relationships with existing accounts while actively pursuing new business opportunities to achieve and exceed sales targets.
• Takes ownership of key accounts and strategically grows market share across assigned segments.
• Organizes VIP arrivals, welcomes guests, and ensures exceptional service throughout their stay according to Radisson Collection Residences, Riyadh standards.
• Plans and executes sales activities, including client meetings, sales calls, sales blitzes, and networking events.
• Negotiates contracts, renewals, and commercial agreements to maximize revenue and profitability.
• Coordinates with Front Office, Banqueting, Food & Beverage, Reservations, and other operational departments to ensure all client requirements are successfully delivered.
• Prepares monthly sales activity reports, market analysis, account production reports, and sales forecasts.
• Defines and implements sales strategies and action plans in line with the hotel's commercial and marketing objectives.
• Achieves monthly, quarterly, and annual revenue budgets and business development targets.
• Identifies emerging market trends and competitor activities, recommending strategies to strengthen the hotel's market position.
• Maintains strong working relationships with all hotel departments to ensure seamless guest experiences.
• Follows up with clients before, during, and after events or stays to secure repeat business and long-term partnerships.
• Handles client concerns professionally and escalates issues to the Director of Sales & Marketing when required.
• Delivers professional presentations, proposals, and contract negotiations with key clients and stakeholders.
• Develops sales promotions, incentive programs, and strategic initiatives for local and regional markets.
• Conducts regular sales calls and business development activities with corporate clients, travel agencies, government accounts, and other target markets.
• Researches lost business opportunities and presents findings and recommendations during Monthly Sales Meetings.
• Provides weekly sales reports, pipeline updates, and market intelligence to the Director of Sales & Marketing.
• Represents the hotel at trade shows, exhibitions, networking events, and industry functions.
• Maintains comprehensive knowledge of competitor activities, pricing, and market developments.
• Contributes to the preparation and execution of the hotel's annual sales and marketing plan.
• Supports, coaches, and mentors junior members of the Sales Team whenever required.
• Participates in training and development programs.
• Performs all duties and responsibilities efficiently and in accordance with established company policies and procedures.
• Understands and strictly adheres to the Rules & Regulations established in the Employees Handbook and the Hotel's policies on Fire, Hygiene, Health & Safety.
• Reports all potential and actual hazards immediately.
• Complies with all hotel rules, regulations, grooming standards, and attendance requirements.
• Reports for duty punctually, wearing the correct uniform and name tag at all times.
• Performs any other duties assigned by management.

Qualifications

• Achieve revenue goals by managing key accounts and driving strategic sales initiatives.
• A proven track record in a similar Senior Sales Manager role within a quality environment, demonstrating excellent sales performance and revenue growth.
• Commercially astute, strategic, and motivated by achieving ambitious targets.
• Driven and ambitious to maximize productivity, develop new business, and increase sales volume.
• Clear thinker with excellent communication, leadership, and negotiation skills.
• Ability to build strong client relationships and enhance the hotel's market presence.
• It’s all about the experience and the sale, so say Yes I Can!

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.