Senior Relationship Officer - CC_Balance Builder
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ā¢ Analysis of leads received Select.
ā¢ Conversion of leads into āSaleā
ā¢ Updating all the systems as per the call with the customer.
ā¢ Processing of the request or offer given to the customer.
ā¢ Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customerās request.
ā¢ Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
ā¢ Maintaining all records of the approval, requests and reports handled.
ā¢ Compilation of daily and monthly reports and MIS for the team.
Requirements
- ā¢Analyze leads received
- ā¢Convert leads into sales
- ā¢Update systems after customer calls
- ā¢Process customer requests or offers
- ā¢Follow up on delayed processes
- ā¢Handle and resolve customer issues
- ā¢Maintain records of approvals and reports
- ā¢Compile daily and monthly reports and MIS
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- See what Mashreq Bank's hiring system sees in your CV
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60 seconds. $3.99 one-time.
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.
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