
NMC Healthcare
Senior Patient Admin Executive
š¦šŖ Dubai, UAEš¢ On-site
Patient ServicesAdministrationCustomer SupportReferral ManagementSchedulingClinic Operations
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⢠The role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic.
⢠He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary care physician and responsible for scheduling, tracking, referral case management and providing reports.
Requirements
- ā¢Attend to patients and their relatives in the Clinic to satisfy their non-medical needs
- ā¢Handle enquiries and provide a high level of support and information
- ā¢Coordinate specialty care for patients in need of external consultation
- ā¢Responsible for scheduling, tracking, and referral case management
- ā¢Provide reports on patient administrative activities
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