Senior Officer, Conventional Card Ops

To support the timely and accurate execution of reconciliation and exception‑management activities for assigned GL accounts across Issuing and Acquiring business verticals. The role ensures data integrity, adherence to SLAs, resolution of outstanding items, and continuous improvement of financial operational processes.

KEY ACCOUNTABILITIES

• Perform daily reconciliation and exception‑management activities with accuracy and alignment to internal controls.
• Prepare and update assigned GL account reconciliations, ensuring outstanding items are followed up and cleared within agreed timelines.
• Escalate ageing items when required and maintain proper documentation.
• Utilize available systems and tools to support automation and improve reconciliation efficiency.
• Prepare monthly AOV inputs and support substantiation of account balances for GFCD

• Process issuing and acquiring–related financial vouchers in line with policy and DOA.
• Post monthly amortization of prepaid expenses.
• Ensure strict adherence to SLA/TAT and contribute to client‑focused service delivery.
• Maintain proper records, audit trails, and adherence to internal controls to safeguard financial integrity.
• Support internal and external audit requests by providing timely, accurate information

Job Context

• Work under guidance from Manager/AVP to resolve complex reconciliation cases.
• Coordinate with internal stakeholders (Operations, Finance, Technology, Product, etc.) to obtain clarifications and close exceptions.
• Contribute to continuous improvement initiatives, including process documentation and system enhancement feedback.
• Support testing activities linked to system changes impacting reconciliation and FAB Cards accounts processes.

FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY

• Acts within the Maganti DOA and internal financial control frameworks.
• Escalates items outside defined authority levels to the Manager/AVP.

QUALIFICATIONS & EXPERIENCE

Core Competencies
• Sound understanding of reconciliation principles and financial operations.
• Awareness of the payments ecosystem and settlement flows (preferred).
• Strong analytical, problem‑solving, and time‑management skills.
• Proficiency in MS Excel, Word, Outlook, and PowerPoint.
• Ability to manage routine and non‑routine tasks with accuracy and attention to detail.
• Strong verbal and written communication skills.
• Positive attitude, collaboration skills, and ability to work under pressure.

Minimum Qualification
• Bachelor’s degree (in Finance preferred)

Minimum Experience
• Minimum of 3+ years of working experience in a financial operations management, preferably within the payment industry.