Senior Manager - IT Business Partnering - Foods and CPG

The IT Business Partner acts as the link between the assigned business unit and the IT Centers of Excellence (COEs), representing the voice of the business within IT. The role is responsible for understanding business needs, translating them into COE demand, and ensuring COE delivery creates measurable value aligned with the strategic objectives of Al Ghurair Foods and Consumer packaging Goods (CPG) business.

Al Ghurair Foods is a strategic business within Al Ghurair Investment Group. The Group’s big hairy audacious goal is - to be a Top Ten Great Place to Work in the UAE, to generate 50% profitability from new businesses by 2033, and to be a Top Five diversified business group in the region. These goals are supported by Al Ghurair Foods’ growth priorities for 2028 and beyond: to be a Foods value chain player with leadership in grains, and a Top Ten Foods CPG player. Together, these ambitions are expected to make Al Ghurair Foods two times bigger by 2028 and three times bigger by 2033.

This is a critical and senior leadership role. The incumbent is accountable for defining and driving the strategic digitisation, automation and AI roadmap that makes that growth trajectory achievable - building a technology platform capable of absorbing two to three times the volume, complexity, geographies and product portfolio without a proportional increase in cost, headcount or risk. Scale is the design constraint, not an afterthought.

Specifically, this role is the technology anchor for the Group’s strategic transformation agenda such as Sales Centralisation, Cross-Sell, Supply Chain Transformation, AI in planning, manufacturing, warehouse and logistics functions, and acceleration and stabilizing the transition of business roles and processes into Global Business Services (GBS) through process standardisation, automation and technology enablement. The incumbent is expected to convert each of these ambitions into an executable technology roadmap, sequence it against business readiness, and hold business and IT jointly accountable for benefit realisation.

Deep, hands-on knowledge of food manufacturing, distribution supply chain and finance is critical to this role - grain origination and handling, milling, oilseed crushing and refining, poultry farming, cage-free, hatching, rendering and meat processing operations through CPG conversion and packaging, and route-to-market across distributor, wholesale, retail and HORECA channels. Equally critical is fluency in supply chain technology across the planning, execution and visibility layers. The incumbent must be credible on the plant floor, warehouse and dispatch locations, in the commercial room and in the boardroom.

This role is accountable for delivering the Right Work (business requirements perspective), at the Right Time, with the Right Outcome (value and ROI realisation); for the overall Business IT budget; and for managing stakeholder relationships, timely communication, demand prioritisation, co-creation, collaboration and innovation - ensuring services are delivered that exceed business expectations and add value to the business.