Senior Guest Services Executive (Saudi National Talent) - Front Office - Jumeirah The Red Sea
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About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the op ening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About the Job
An exciting opportunity has arisen for a Senior Guest Services Executive (Saudi National Talent) - Front Office to join Jumeirah The Red Sea.
The main duties and responsibilities of this role include:
• Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
• Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
• Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
• Compile duty rosters and advise on changes as necessary.
• Prepare reports and maintain appropriate filing systems.
• Manage stock, inventories, vendor directories, and contract agreements.
About You
The ideal candidate for this position will have the following experience and qualifications:
• Hold a High School Diploma or similar.
• Possess a Diploma/Degree in Hotel Management or any other relevant field (preferred).
• Experienced in operating Micros Cashiering system.
• Have 2 years of experience, preferably with an international hospitality company.
• Possess experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property
Requirements
- •High School Diploma or similar
- •2 years of experience, preferably with an international hospitality company
- •Experience working in an international capacity
- •Clear understanding of cultural differences
- •Experience operating Micros Cashiering system
Nice to Have
- •Diploma/Degree in Hotel Management or any other relevant field
Responsibilities
- •Oversee day-to-day activities, motivate and guide the team
- •Lead by example with compassion, honesty, and integrity
- •Develop and implement timelines, delegate tasks, and brief staff
- •Ensure personnel, clients, and guests are greeted and attended to professionally
- •Compile duty rosters
- •Prepare reports and maintain appropriate filing systems
- •Manage stock, inventories, vendor directories, and contract agreements
- Check your resume before Jumeirah Group rejects it
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.