Senior Consultant (Information Management)

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

The Senior Consultant (Information Management) is responsible for establishing, implementing, operating, and continuously improving the organisation’s Electronic Document Management System (EDMS) and the wider Common Data Environment (CDE). The role ensures that information flows, document control processes, data structures, integrations, and digital platforms operate as a cohesive, governed, secure, and compliant ecosystem.

This position ensures alignment between governance frameworks, PMIS, EDMS, CDE, and other enterprise systems. The role combines technical expertise, information governance, and digital ecosystem architecture to support large‑scale programme delivery.

Key Responsibilities:

A. EDMS Strategy, Governance & Information Management

• Establish, configure, and manage the enterprise‑level EDMS and CDE in alignment with organizational governance frameworks, information management standards including ISO19650.
• Define and maintain document control standards, naming conventions, metadata structures, classification systems, and controlled templates.
• Develop and enforce document management procedures, workflows, and approval processes across all stakeholders.
• Ensure the EDMS and CDE supports full lifecycle information management—from initiation through design, construction, handover, and operations.
• Oversee document control operations, ensuring accuracy, completeness, version control, and auditability.
• Coordinate with Digital teams to ensure alignment between information requirements, metadata, and digital deliverables.B. Digital Ecosystem & Enterprise Architecture

• Support the definition and implementation of the digital ecosystem architecture including setting KPIs, integrate the dashboards, and reporting frameworks.
• Develop integration strategies ensuring seamless data exchange, interoperability, and alignment with governance requirements.
• Oversee API, middleware, and data‑exchange configurations to ensure secure and reliable system connectivity.C. Information Flow, Data Quality & Compliance

• Fully implement the EDMS and CDE system in compliance with Client requirements and deploy the integration with the PMIS and data reporting systems.
• Establish controlled information flows across consultants, contractors, project teams, and internal stakeholders.
• Monitor data quality, completeness, accuracy, and compliance with information standards.
• Implement automated validation rules, metadata checks, and audit trails.
• Ensure dashboards, reports, and analytics tools are fed by governed, structured, and validated data.
• Monitor system performance, user behaviour, and compliance trends to identify improvement opportunities.D. Integration Management & Vendor Coordination

• Act as the technical and functional coordinator between system vendors, software providers, IT teams, and project stakeholders.
• Lead integration workshops, technical alignment sessions, and solution design reviews.
• Ensure vendor deliverables meet enterprise architecture, security, and information governance requirements.E. Change Management, Training & Stakeholder Engagement

• Lead training programmes, onboarding sessions, and user‑adoption initiatives.
• Develop user guides and information standards manuals.
• Support change‑management activities and act as the primary point of contact for information management queries and digital ecosystem support.

Qualifications

• 8–12+ years of experience in information management, EDMS operations, CDE management, or digital ecosystem architecture within capital projects or large programmes.
• Proven experience with EDMS and CDE platforms such as Aconex, ProjectWise, ACC, Asite, Viewpoint, or equivalent.
• Experience integrating EDMS/CDE with PMIS.
• Strong background in governance frameworks, structured data, metadata, and controlled information workflows.
• GCC experience is highly preferred.Technical Skills

• Deep understanding of:
• EDMS and CDE configuration and administration
• ISO 19650 information management standards
• Metadata, classification, and structured data models
• API‑based integrations and enterprise architecture
• BIM data structures and asset information requirements
• Document control and workflow automation
• Strong analytical and problem‑solving skills with the ability to translate business needs into technical solutions.Soft Skills

• Excellent communication and stakeholder engagement abilities.
• Strong leadership and vendor‑management capabilities.
• High attention to detail and structured thinking.
• Ability to work in complex, multi‑stakeholder environments.

Additional Information

Turner & Townsend is a global management consultancy and professional services firm focusing on the construction and asset management sectors. We work with the most prominent clients on the largest projects and asset bases across real estate, infrastructure and natural resources. Our focus is on programme and project management, cost and commercial management and asset management strategy.

We deliver projects on time and to budget, and to optimise the whole life value of assets on behalf of our clients. We work on projects such as HS2, The Shard, Battersea Power Station, Hinkley Point, Changi Airport, and clients such as Shell, Google, Microsoft, Intel, Nissan and Citibank.

The products we are building are cutting edge in our industry, allowing us to deliver these projects better than our competitors.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.