Sales Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Ambitious, thirsty for results, love interacting with people? We are looking for a natural brand promoter just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Sales Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Sales Manager, you infuse our dynamic Sales Team with an unparalleled level of strategic vision, a results-driven mindset, and an unwavering passion for elevating customer interactions. Your role as a leader is pivotal in steering our sales efforts to new heights, and your ambition sets the tone for achieving exceptional outcomes.

• Maintains good relations and solicits daily room night production of groups and conference business from the existing accounts to meet sales targets.
• Organizes VIP’s arrivals, welcomes and provides them with assistance during their stay upon needs according to Radisson Collection Residences, Riyadh standards and to meet guest satisfaction.
• Plans sales activities by identifying potential customers, organizing sales calls and sales blitz to develop new business.
• Negotiates new contracts and renewals to meet sales targets.
• Coordinates with Front Office, Banqueting and Food & Beverage Department all specific guest requirements from Markets.
• Prepares a monthly sales activity report on the concerned Market, including companies and tour & travel agents.
• To define key strategies and tactics (in line with the marketing plan) for the regional segment in order to generate incremental revenue.
• Achieve monthly budget goals and new business targets.
• Set up and maintain good working relationships with all other areas of the hotel’s operations, such as Front Office, Food and Beverage, Accounting, Reservations etc.
• Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
• No challenging emails or verbal communication will be entertained within internal and external guests.
• Highly motivated and carrying high degree of character is a must.
• Handle complaints and pass to Director of Sales & Marketing.
• To make professional presentations to key clients.
• To develop incentive schemes for local clients.
• To make sales calls to local clients.
• Research and present lost business reports at the Monthly Sales Meetings.
• Provide Director of Sales with weekly sales report.
• Attend various trade shows, functions as when required.
• Maintain familiarity with analyse the competition from other hotels which will be designated.
• Contribute to overall market plan.
• Participate in training programs.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• To ensure that all potential and real hazards are reported and rectified immediately.
• To understand and strictly adhere to the Hotel’s Employee rules & regulations.
• To report for duty punctually always wear the correct uniform and name tag.
• Perform any other duties as assigned to him/her by management.

Qualifications

• Achieve sales goals by managing the sales team.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and sales productivity.
• Commercially astute, multi-tasker who is motivated by challenge.
• Driven and ambitious to increase productivity and sales volume with appropriate techniques.
• Clear thinker with excellent communication abilities and attention to detail
• Strong negotiation skills.
• Ability to enhance the hotels community image.
• It’s all about the experience and the sale, so say Yes I Can

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.