Sales Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• Achieves budgeted goals by executing sales activities within assigned market segment.
• Assists in the development of annual sales goals.
• Assists in the completion of monthly booking report.
• Ensures own function operates within cost restraints.
• Maintains effective correspondence.
• Meets budgeted sales and profit margins for group business, by soliciting, selling, and confirming business as required.
• Develops data and recommends programs to meet clients’ needs.
• Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.
• Utilizes the “Winning Edge” sales techniques.
• Solicits files on a timely basis to confirm business.
• Uses outside sales calls to solicit existing and new guests.
• Conducts on-site client inspections and entertainment weekly.
• Contacts in-house guests to foster additional business, repeat bookings, referrals to other Radisson Hotels.
• Coordinates activities related to booked business with other departments.
• Communicates guests requests to all departments in an effective and timely manner.
• Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office.
• Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the Hotel Marketing Plan.
• Keeps Sales Department informed of group booking status.
• Communicates with Front Office Manager all group VIP’s for appropriate service.
• Ensures all reservations are tracked correctly for statistical purposes.
• Liaises with the Accounts Payable Department regarding credit issues.
• Practices ‘Yes I Can’ attitude
• Adheres to RHG’s Responsible Business ethics

Qualifications

• Proven sales experience (minimum 3 years) in the hospitality / hotel sector.

• Strong ability to develop and execute sales strategies to achieve revenue and occupancy targets.

• Experience in corporate sales, MICE, group bookings, and key account management.

• Ability to adapt to changing service environments and dynamic market conditions.

• Excellent negotiation, presentation, and closing skills.

• Great rigor with strong organizational, planning, and time-management skills.

• Commitment to exceptional guest service with a genuine passion for the hospitality industry.

• Ability to identify business opportunities and build long-term client relationships.

• Capable of finding creative solutions, offering tailored advice and recommendations to clients.

• Proven ability to analyze market trends, competitor activity, and sales performance.

• Personal integrity, with the ability to work in an environment that demands excellence and accountability.

• Skilled in Microsoft Office, Opera, and Lanyon; experience with CRM tools is an advantage.

• Ability to work collaboratively across functions and cultures.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.