Sales Executive | AL-Futtaim Automotive | Automall

Job Requisition ID: 179403

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
We are currently looking to recruit performance-driven Sales Executives – Used Cars to join our growing Automall team. This is an exciting frontline sales role where you will deliver first-class, face-to-face customer experience while driving sales performance and profitability for the business.
No automotive experience is required; we are looking for confident, customer-focused sales professionals with the passion and motivation to succeed.

What you will do
•    As a Sales Executive, you will be responsible for achieving and exceeding sales targets for Automall used vehicles while ensuring an excellent customer service experience throughout the sales journey.
•    Support the sales objectives of the business by achieving assigned sales and CSI targets.
•    Provide excellent service to current and potential Automall customers.
•    Follow company sales policies, procedures and standards always.
•    Attend to and follow up on customer enquiries and prospects in a timely manner to maximize sales opportunities.
•    Achieving or exceeding allocated monthly sales targets.
•    Ensure strong customer satisfaction to support repeat sales and long-term customer loyalty.
•    Handle cash and support vehicle finance arrangements in line with company procedures.
•    Continuously improving selling techniques and customer handling skills.
•    Promote and sell vehicle-related insurance products and accessories.
•    Maintain strong awareness of the automotive industry, product range, models, features, benefits, market trends and competitor activity.
•    Analyze market conditions, identify customer needs and explore opportunities to sell Automall products and services.

Required skills to be successful
•    To be successful in this role, you should bring a strong sales mindset, excellent customer service skills and the confidence to engage with customers in a fast-paced retail environment.
•    Previous sales experience in retail, fashion, hospitality or real estate is preferred, but not mandatory.
•    Demonstrated understanding of the sales process in any industry. Genuine passion for delivering exceptional customer experience.
•    Valid UAE driving license is a must.

About the team
You will be part of Automall, a growing and dynamic used car sales business focused on delivering quality vehicles and excellent customer experience. The team operates in a fast-paced, customer-facing environment where sales performance, service excellence and product knowledge are key to success.

What equips you for the role
•    A strong customer-first mindset and the ability to build rapport quickly.
•    Confidence in engaging with customers and converting enquiries into sales opportunities.
•    A proactive approach to learning product knowledge, market trends and sales techniques.
•    Ability to work towards targets while maintaining high service standards.
•    Resilience, motivation and a positive attitude in a competitive sales environment.
•    Interest in building a career in automotive sales, even if you are coming from another customer-facing industry.
•    Self-motivated, target-driven and hungry to succeed.
•    Good PC proficiency.
•    Fluent English communication skills.
•    Strong communication and influencing skills.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.