Sales Coordinator- Loan DST
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• Pre-screening and Conducting system checks on applications to ensure alignment to process and policy requirements
• Robust MIS and Tracking of all applications & supporting NSM in delivery of MI, critical for internal sales monitoring
• Support sales team in Fulfillment of Pay orders and clearance letters at Other Banks
• Chub management - Safe custody of documents submitted by respective sales officers/Advisors
• Co-ordinate with sales teams and prepare mandatory reports on deferrals, buyouts, mystery shopping or any other ad hoc reports whenever required
• Monitor & follow up with sales staff on CRM leads & ONR
• To co–ordinate with the sales teams on pending issues related to complaints, mis selling or fraud
• Support in reducing error rate in submissions to increase efficiency as per the lean principles
• To promptly manage issues highlighted by sales team related to customers, to avoid complaints
• Handling all office equipment for required maintenance support
• Follow up with Sales staff on mandatory trainings
• Facilitate system accesses for new joiners and access management/asset take over and reconciliation for staff exits
• Working within policies and procedural parameters as per Audit requirements
• Working in coordination with the Admin/HR/Operations team
Requirements
- •Support sales team in fulfillment of pay orders and clearance letters
- •Chub management (safe custody of documents)
- •Coordinate with sales teams for mandatory reports
- •Monitor CRM leads
- •Manage issues related to customers
- •Handle office equipment maintenance
- •Follow up with sales staff on mandatory trainings
- •Facilitate system accesses for new joiners and manage access for exits
Nice to Have
- •Working within policies and procedural parameters as per Audit requirements
- •Working in coordination with the Admin/HR/Operations team
- •Lean principles
Responsibilities
- •Pre-screening and conducting system checks on applications
- •Robust MIS and Tracking of all applications
- •Support sales team in Fulfillment of Pay orders and clearance letters
- •Chub management - Safe custody of documents
- •Co-ordinate with sales teams and prepare mandatory reports
- •Monitor follow up with sales staff on CRM leads
- •Co-ordinate with the sales teams on pending issues
- •Support in reducing error rate in submissions
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- Check if Mashreq Bank will actually see your resume
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.
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