AW Rostamani
Sales Coordinator
🇦🇪 Dubai, UAE🏢 On-site
Sales CoordinationCRMMicrosoft OfficeCustomer SupportInvoicingISO Standards
At a Glance
- Category
- 📢 Marketing & Sales
- Level
- Mid-Level
- Type
- Full-time
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- Act as a liaison between customers and Sales Consultants to ensure smooth and efficient sales operations, including reservation creation and confirmation, order booking, and delivery coordination, thereby contributing to target achievement.
- Serve as the primary point of contact for customer support via telephone, email, or face-to-face interactions while consultants are in the market.
- Coordinate with the Traffic Department for customer registration, fine clearance, mortgage release, and other related processes.
- Verify relevant sales documentation, such as custom certificates and VIN details, before communicating with customers.
- Prepare and review supporting documents for invoicing and maintain proper filing and organisation of records.
- Allocate leads and enquiries to the sales team, ensuring timely consolidation and submission of customer registration requests.
- Provide onboarding support to new joiners in coordination with the GHRD and GIT departments (e.g. Windows access, Keyloop, Oracle responsibilities, etc.).
- Uphold the highest standards of professionalism and ethical conduct, handling confidential information with discretionMeasurement & Performance:
- Support the achievement of Branch Sales objectives by ensuring all sales coordination tasks are completed on time and in compliance with company policies.
- Maintain punctuality, discipline, and adherence to attendance standards.Administration:
- Generate and submit reports to managers, including daily invoicing, weekly forecasts, and target/model mix achievement reports.
- Assist the manager with market intelligence, competitor quotation analysis, logistics, and order management.Finance & Risk Management:
- Ensure timely submission of bank documents.
- Maintain proper control and copies of customs documents and traffic letters for the respective team.
- Verify cheque clearance before releasing customer registration papers, processing vehicle registration, and delivering vehicles.Process Compliance Role:
- Ensure full compliance with ISO standards, Standard Operating Procedures (SOPs), and Group Internal Audit (GIA) requirements .
- Adhere to company policies and industry regulations to maintain operational integrity.
- Support internal audits and take corrective actions as required to uphold compliance standards.Educational Qualification
- Graduate or Diploma holder with strong IT proficiency.Work Experience
- Minimum 2 years of experience in sales coordination or a related role.Competencies
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office, CRM systems, and other sales-related software.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Knowledge of branch sales processes and vehicle leasing is an advantage.
- Ability to work flexibly depending on business needs.Languages
- English a must, Arabic an added advantage
Requirements
- •Graduate or Diploma holder
- •Strong IT proficiency
- •Minimum 2 years of experience in sales coordination or a related role
- •Strong communication and interpersonal skills
- •Proficiency in Microsoft Office and CRM systems
- •Ability to multitask and prioritize in a fast-paced environment
- •English language proficiency (Arabic is an advantage)
Nice to Have
- •Knowledge of branch sales processes
- •Knowledge of vehicle leasing
Responsibilities
- •Act as a liaison between customers and Sales Consultants
- •Handle reservation creation, confirmation, order booking, and delivery coordination
- •Serve as primary point of contact for customer support via phone, email, and face-to-face
- •Coordinate with Traffic Department for registrations, fine clearance, and mortgage release
- •Verify sales documentation (custom certificates, VIN details) and prepare invoicing documents
- •Allocate leads and enquiries to the sales team
- •Provide onboarding support to new joiners (Windows access, Keyloop, Oracle)
- •Generate and submit reports including daily invoicing, weekly forecasts, and target mix
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75% Get Rejected
- See if your CV passes AW Rostamani's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
AW Rostamani
1000-5000 employees
AW Rostamani is a prominent business conglomerate based in Dubai, UAE, with significant investments in automotive distribution, retail, and real estate. It serves a wide customer base.