Room Attendant

Company Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Room Attendant

As a Room Attendant, you play a pivotal role in ensuring our guests experience a comfortable and pristine environment during their stay at our resort. Your attention to detail and commitment to cleanliness contribute to the overall satisfaction of our guests.

What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!Key Responsibilities:

• Room Preparation: Ensure the cleanliness and readiness of guest rooms, including making beds, replenishing amenities, and arranging furniture to meet established standards.
• Cleaning Procedures: Perform cleaning tasks in various areas of the resort, such as corridors, lobbies, and public spaces, using appropriate cleaning agents and equipment.
• Attention to Detail: Pay meticulous attention to detail when cleaning, organizing, and arranging guest rooms and public areas, maintaining the highest standards of cleanliness.
• Inventory Maintenance: Monitor and report the status of cleaning supplies and amenities to the Housekeeping Supervisor to ensure adequate stock levels for daily operations.
• Guest Interaction: Respond promptly to guest requests for additional services or amenities and assist in resolving any concerns or issues related to housekeeping.
• Team Collaboration: Work collaboratively with fellow housekeeping attendants and other departments to ensure efficient and smooth resort operations.

Qualifications

• Physical Stamina: Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.
• Detail-Oriented: Strong attention to detail to ensure all aspects of room preparation and cleaning meet or exceed guest expectations.
• Team Player: Willingness to collaborate with the housekeeping team and other departments to create a positive and cohesive work environment.
• Customer Service: Basic understanding of providing excellent customer service to enhance the overall guest experience.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES