Role in Lobby Lounge - C (AFR)
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ABOUT THE FUNCTION
This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them with consistent high-quality food.
WHAT YOU WILL NEED TO SUCCEED
• Genuine service personality, with high EQ.
• Minimum of a high school diploma in Catering / College degree in Hotel Management or a related field is preferred.
• Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company.
• Good knowledge of local food hygiene and HACCP guidelines.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
• Conduct all operational tasks in F&B Production in line with required service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
COMPETENCIES
• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
Requirements
- •Genuine service personality with high EQ.
- •Minimum 1-2 years experience in a similar position in a 5-star hospitality company.
- •Good knowledge of local food hygiene and HACCP guidelines.
Nice to Have
- •College degree in Hotel Management or a related field is preferred.
Responsibilities
- •Conduct all operational tasks in F&B Production in line with required service standards and procedures.
- •Prevent complaints and ensure adequate service recovery.
- •Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
- Scan your CV for errors before Emaar Hospitality sees it
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.