Risk Management Officer | Healthcare | Al Futtaim Health

Job Requisition ID: 179712

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

• The Risk Management Officer is responsible for overseeing and coordinating all risk and safety efforts across the facility, including budgeting, program design, delivery, and evaluation. The role involves establishing a strategic vision supporting organizational continuity and safeguarding against risks. Success involves effective risk mitigation, maintaining compliance, and fostering a safe environment for patients, staff, and visitors.
What You Will Do:

Managing the Department

• Provide leadership, vision, and strategy to the department.
• Develop, implement, and evaluate departmental goals, objectives, and programs.
• Develop a comprehensive facility-wide risk and safety program for business continuity.
• Identify and analyze loss exposure; implement plans to minimize liability and asset losses.
• Coordinate administrative and clinical activities within the department.
• Prepare long and short-term fiscal budget and resource allocation plan.

Occupational Health and Safety

• Provide leadership and guidance to improve emergency response and risk perception.
• Develop and maintain a management plan for emergency response and recovery.
• Assess, plan, implement, and evaluate occupational disease screening and prevention.
• Design and ensure delivery of pre-employment medical reviews and visa medical assessments.
• Implement and manage health promotion programs.
• Ensure compliance with safety standards and regulatory requirements.
• Track, analyze, and train staff on safety and accident prevention.

Interdepartmental Coordination

• Deliver occupational health and safety services across all departments.
• Collaborate with groups like DHA, Facility Management, Security in investigations and assessments.
• Plan, implement, and coordinate emergency response plans with all departments.

Developing Standards and Procedures

• Develop standards, procedures, and protocols for health and safety and emergency preparedness.
• Identify areas for process improvement and assist in development plans.
• Promote continuous improvement in health and safety services.
• Identify and manage risks to the organization.
• Determine interventions based on assessment data.
• Develop or revise programs to meet organizational requirements.

Compliance and Quality Assurance

• Develop and maintain risk and safety policies to manage resident risks.
• Conduct inspections to comply with accreditation and regulatory standards.
• Ensure a hazard-free environment according to local codes and standards.
• Coordinate risk management data collection and analysis.
• Facilitate proactive risk reduction using tools like Failure Mode Effect Analysis.

Staff Management

• Identify staff education requirements related to occupational health and safety.
• Ensure orientation and ongoing educational needs are met.
• Communicate and collaborate in the delivery of health and safety services.
• Act as a staff and patient advocate.
• Represent health and safety on interdisciplinary committees.

Committee Leadership

• Serve as chairperson on relevant safety and disaster planning committees.
• Coordinate emergency planning services and educate staff on roles during emergencies.
• Maintain liaison with local authorities, Fire Department, etc.
• Ensure updated policies on shared folders and communicate to senior management.

Policy Compliance and Personal Effectiveness

• Consistently comply with facility's policies and those of DHA.
• Complete regulatory requirements, including licensure and certifications.
• Maintain confidentiality in accordance with facility policy.
• Promote customer service standards and serve as a brand ambassador.
• Recognize the necessity of continuous skill development.
• Build key partnerships within the organization.

Required Skills To Be Successful:

• Excellent command of oral and written English.
• Competency in interpersonal communication with healthcare professionals.
• Skill in organizing resources and establishing priorities.
• Advanced proficiency in MS Word, Excel, PowerPoint, and Access.
What Qualifies You For The Role:

• Bachelor's degree in a related field such as Science or Nursing.
• Master's degree in Management or Healthcare Sciences.
• Minimum 5 years of experience in a healthcare setting, with team management experience.
• Proficiency in investigation tools, root cause analysis, and quality improvement programs.
About Al-Futtaim Healthcare

We Hear Your Ambition.
For over 90 years, the Al-Futtaim Group has been bringing the world’s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services.
What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It’s a new way of healthcare that’s designed to meet a patient’s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we’ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.
As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: “We Hear You.”