
Restaurant Hostess - For an upmarket Casual Dining Restaurant - 1
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Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
⢠Greet guests as they enter the restaurant, providing a warm and friendly welcome
⢠Manage the reservation system effectively, ensuring all bookings are organized
⢠Coordinate with the restaurant staff to ensure smooth and efficient dining service
⢠Communicate menu options to guests and answer any questions they may have
⢠Assist in seating guests and ensuring they are comfortable throughout their visit
⢠Manage guest complaints and resolve any issues in a professional manner
⢠Keep the restaurant organized and tidy, ensuring high levels of cleanliness Requirements
⢠Proven experience as a Restaurant Hostess or in a similar role
⢠Exceptional customer service and communication skills
⢠Understanding of restaurant operations and excellent organizational abilities
⢠Ability to handle a fast-paced environment and manage multiple priorities
⢠A positive attitude and friendly demeanor towards guests
⢠Flexibility to work in evenings and on weekends
⢠High school diploma or equivalent education level. Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Requirements
- ā¢Proven experience as a Restaurant Hostess or similar role
- ā¢Exceptional customer service and communication skills
- ā¢Understanding of restaurant operations
- ā¢Excellent organizational abilities
- ā¢Ability to handle a fast-paced environment
- ā¢Positive attitude and friendly demeanor
- ā¢Flexibility to work evenings and weekends
- ā¢High school diploma or equivalent
Responsibilities
- ā¢Greet guests warmly upon arrival
- ā¢Manage reservation system effectively
- ā¢Coordinate with restaurant staff for smooth service
- ā¢Communicate menu options and answer questions
- ā¢Assist in seating guests and ensuring comfort
- ā¢Manage guest complaints professionally
- ā¢Maintain restaurant organization and cleanliness
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