Reservations / Core Assistant Manager – Four Seasons Resort and Residences AMAALA at Triple Bay, Saudi Arabia

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.About the Role
Join our pre-opening team as Reservations / Core Assistant Manager at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Reservations / Core Manager, you will support the setup and daily operation of both reservations and core systems, ensuring a seamless booking process and operational efficiency from pre-opening through the resort’s daily operations.

What You Will Do

• Support pre-opening tasks including reservations system setup, inventory loading, rate configuration, and team onboarding.

• Assist in creating standard operating procedures for reservations and core system processes to ensure readiness for opening.

• Oversee daily reservations operations, ensuring prompt handling of bookings and guest inquiries.

• Manage rate and inventory control in coordination with Revenue and Sales teams.

• Support in maintaining and troubleshooting core operational systems to ensure accuracy and performance.

• Handle VIP, group, and special reservations with a focus on personalized guest service.

• Prepare and analyze reservations and system reports to identify trends and optimization opportunities.

• Assist in training and coaching the reservations team to uphold Four Seasons service standards.

• Collaborate with operational departments to ensure smooth transitions from reservation to guest arrival.

What You Bring

• Experience in reservations operations within luxury hospitality, with exposure to core system management preferred.

• Knowledge of reservations platforms (PMS, CRS) and core systems supporting hotel operations.

• Strong organizational and communication skills.

• Analytical mindset with attention to detail and systems management experience.

• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.

What We Offer

• Competitive salary in a tax-free environment.

• Housing and transportation.

• 30 days of vacation plus public holidays.

• Complimentary meals and uniform cleaning.

• Medical and life insurance.

• Employee Assistance Program and worldwide complimentary room nights.

• Opportunities for growth and development.

Schedule & Hours
Full-time role.

Localization Requirement
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for reservations, systems management, and guest service excellence.