AccorHotel
Reservation Supervisor - Arabic Speaking
🇶🇦 Doha, Qatar🏢 On-site
ReservationsHospitalityArabic SpeakingHotel ManagementCustomer Service
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Company Description
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Reservations Supervisor and build your career with us.
Job Description
- Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
- Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.
- Planning and using efficient organizational skills to run the daily operation.
- Organizing on-the-job and weekly training for all staff.
- To keep reservations staff informed on all changes or developments within the hotel and the company.
- To spot-Check reservations made the previous day and Check all VIP arrivals
- Training, developing, and motivating staff to increase productivity.
- To keep department informed of all changes in the customer profile, rates, strategies, promotions and specials.
- Conduct shift briefings
Qualifications
- Minimum one year experience with the same position in a 5 star hotel
- University Degree
Additional Information
The position requires Arabic speaking skills
Requirements
- •Minimum one year experience in the same position in a 5-star hotel
- •University Degree
- •Arabic speaking skills
Responsibilities
- •Checking reservations daily for compliance and response time
- •Ensuring quality of reservation details, rates, and payment methods
- •Planning and using organizational skills to run daily operations
- •Organizing on-the-job and weekly training for all staff
- •Informing staff on hotel and company developments
- •Spot-checking previous day reservations and VIP arrivals
- •Training, developing, and motivating staff to increase productivity
- •Conducting shift briefings
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Quick CV Check
- Get your ATS score for AccorHotel in 30 seconds
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
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