Reservation Agent (Arabic Speaker)
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Company Description
Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.
Job Description
We are seeking a detail-oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation requests via phone, email, and other communication channels while ensuring excellent guest service and maximizing room sales.
Key Responsibilities:
- Process and manage reservations accurately and efficiently
- Maintain full knowledge of hotel rates, rooms, and services
- Upsell rooms and convert inquiries into bookings
- Coordinate with Sales & Front Office teams
- Ensure all guest details and booking requirements are complete
Qualifications
- Previous hotel reservation experience
- Knowledge of PMS systems (Opera/Fidelio preferred)
- Strong communication skills (English & Arabic preferred)
- Ability to multitask in a fast-paced environment
- A positive attitude and attention to detail
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Requirements
- •Previous hotel reservation experience
- •Knowledge of PMS systems (Opera/Fidelio preferred)
- •Strong communication skills
- •Fluent in English and Arabic preferred
- •Ability to multitask in a fast-paced environment
- •Positive attitude and attention to detail
Responsibilities
- •Process and manage reservations accurately and efficiently
- •Maintain full knowledge of hotel rates, rooms, and services
- •Upsell rooms and convert inquiries into bookings
- •Coordinate with Sales Front Office teams
- •Ensure all guest details and booking requirements are complete
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- Get to the top of AccorHotel's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.