Property Stakeholder Manager

Job Purpose:

The Property Stakeholder Manager acts as the primary coordinator for tenant development and property-related activities across ADNOC Distribution’s Mobility Hubs. The role ensures all tenant projects—from QSR boxes to diverse retail formats—are delivered in alignment with regulatory, technical, safety, and design standards. It supports end-to-end fit-out coordination, stakeholder alignment, site readiness, and post-handover issue resolution to enable seamless tenant activation and sustainable network expansion. The position plays a critical role in protecting asset quality, ensuring smooth operations, and maintaining high stakeholder satisfaction.

Key Accountabilities:

Job Specific Accountabilities

Tenant Development & Coordination

• Serve as the main point of contact for tenants across all retail categories, ensuring alignment on design requirements, development timelines, and operational expectations.
• Review tenant needs and coordinate technical inputs, ensuring compliance with ADNOC design, safety, and property standards.
• Facilitate cross-functional coordination between Construction, IT, HSE, Engineering, and Operations for smooth tenant onboarding.
• Support tenant readiness through structured meetings, documentation reviews, and requirement clarifications from concept to activation.
• Track progress and proactively resolve bottlenecks to enable timely handover and successful tenant launch.Fit‑Out Oversight & Regulatory Alignment

• Coordinate end‑to‑end fit‑out processes, ensuring submitted drawings, MEP layouts, and equipment specifications align with ADNOC standards.
• Issue and manage work permits for tenant fit‑out activities, ensuring compliance with safety protocols and access requirements.
• Conduct site inspections at key milestones, validating progress, quality, compliance, and alignment with approved plans.
• Coordinate authority requirements (utilities, municipality, civil defense) to secure timely approvals and avoid delays.
• Maintain up‑to‑date records of design approvals, site inspections, permits, and completion certificates.Facility & Maintenance Coordination (Tenant & Station)

• Oversee tenant‑related facility issues across ADNOC stations, ensuring fast resolution of maintenance requests and operational disruptions.
• Coordinate preventive and reactive maintenance works for areas impacted by tenant usage or fit‑out modifications.
• Support utilities management—including metering, consumption tracking, and system functionality— post‑tenant activation.
• Lead the Management of Change (MOC) process for modifications, ensuring all safety, operational, and technical requirements are addressed.
• Protect asset integrity by monitoring site conditions and ensuring compliance with operational and maintenance standards.Stakeholder & Documentation Management

• Act as the primary contact for external partners, including contractors, consultants, and design teams, ensuring clear communication and timely submissions.
• Gather required documentation from internal stakeholders (EPD, IT, HSE) and ensure completeness for approvals and fit‑out readiness.
• Prepare and maintain comprehensive records covering project timelines, compliance status, approvals, and KPIs.
• Support Property PAC inspections and contribute to readiness assessments prior to public opening.
• Develop structured reports for management summarizing progress, risks, issues, and achievements.Regulatory Compliance & Safety Assurance

• Ensure tenant development activities comply with ADNOC HSE policies, site safety rules, and all statutory requirements.
• Review tenant and contractor HSE documentation and ensure corrective actions are implemented when required.
• Coordinate with HSE teams to manage inspections, safety briefings, and compliance validations.
• Support emergency readiness by ensuring tenant facilities align with fire safety, evacuation, and equipment standards.
• Promote safe working environments and adherence to ADNOC sustainability objectives.Operational Excellence & Continuous Improvement

• Identify process gaps in tenant development workflows and propose enhancements to reduce delays and improve service quality.
• Contribute to the continuous refinement of fit‑out guidelines, approval processes, and documentation standards.
• Support digital adoption by maintaining accurate information on project management platforms and shared dashboards.
• Participate in cross-functional improvement initiatives to enhance hub development standards and tenant experiences.
• Provide insights to strengthen property development playbooks and operational procedures.Generic Accountabilities

Supervision

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.Budgets

• Provide input for preparation of the functional budgets and assist in the implementation of the approved Budget and work plans to deliver objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.Policies, Systems, Processes & Procedures

• Implement approved Unit / Divisional policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.Performance Management

• Contribute to the achievement of the approved Performance Objectives for the function in line with the Company Performance framework.Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best Industry standards in order to define intelligent solutions for issues confronting the function.Health, Safety, Environment (HSE) and Sustainability

• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.Reports

• Provide inputs to prepare Section MIS and progress reports for Company Management.Communications & Working Relationships:

Internal

• Projects Division
• Maintenance Division
• HSE Division
• Audit Division
• Retail Operations Group
• Marketing Division
• ELT/ EMT/ Senior ManagementExternal

• Tenants & Development Teams
• Contractors
• Consultants
• Government Authorities (DEWA TAQA, Municipalities)Qualifications, Experience, Knowledge & Skills:

Minimum Qualification

• Bachelor’s degree in engineering, Business Management, Real Estate, Architecture, or related fieldsMinimum Experience & Knowledge & Skills

• 8 years of relevant experience in property development, retail fit-out coordination, facility management, or mobility-related project delivery.
• Experience coordinating tenants, contractors, and internal departments to deliver property development requirements.
• Strong knowledge of fit-out processes, HSE compliance, authority approvals, and site development workflows.
• Exposure to mobility hubs, retail stations, commercial developments, or large multi-tenant environments.
• Strong stakeholder management and communication skills
• Technical understanding of layouts, MEP, and fit‑out drawings
• Knowledge of regulatory and authority requirements
• Problem-solving and issue‑resolution capabilities
• Strong organizational and documentation skills
• Proficiency in project management tools (MS Project, Asana, Jira) and MS Office
• Ability to manage multiple tasks under time pressure and across diverse stakeholders