Project Manager, Moves & Changes (MAC)

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Job Description — Project Manager, Moves & Changes (MENA)

Job Title: Project Manager — Moves & Changes (MAC), MENA

Business Line: JLL Work Dynamics — Global Banking Client Account, PMO

Location: Dubai, UAE (with travel across the MENA portfolio as required)

Reports to: MENA Cluster Lead / PM Delivery Lead

Grade: P2

Role Purpose

Lead the delivery of moves, adds and changes (MAC) and small works projects across the corporate real estate portfolio of a leading international banking client in MENA. The role owns end-to-end churn and minor project delivery — from demand intake and scoping through planning, vendor mobilisation, execution and close-out — within a regulated banking environment, to JLL PMO governance standards and the client's security, compliance and operational requirements.

Key Responsibilities

Moves & Churn Delivery

• Manage the full MAC lifecycle across the MENA portfolio: demand intake, scoping, migration planning, stakeholder sign-off, move execution and post-move review.
• Coordinate business unit relocations, desk and team moves, and restack/churn activity, minimising disruption to live banking operations (including out-of-hours and weekend execution where required).
• Interface with the client's corporate real estate function, business stakeholders, FM, IT, and Security to sequence dependencies (data/voice, access control, asset moves, BAU continuity).Small Works / Minor Projects

• Deliver small works and minor fit-out projects end-to-end: scope definition, cost estimates, procurement coordination, contractor management, snagging and handover.
• Prepare project documentation to account standards — scope documents, programmes, trackers, risk logs, change control and close-out reports.Commercial & Vendor Management

• Obtain and evaluate quotations; raise and track POs; validate invoices; manage variations and cost control against approved budgets.
• Manage move contractors, furniture vendors, MEP and fit-out subcontractors in line with the client's procurement processes and panel arrangements.
• Maintain confirmed-vs-indicative discipline on all cost reporting.Governance & Reporting

• Maintain a single source of truth for MAC and small works pipeline — consolidated trackers, status reporting and KPI inputs to the cluster lead.
• Apply account document control standards: version discipline, document control tables, audit-ready records.
• Ensure full compliance with the client's site access protocols, H&S requirements, and bank-environment constraints; escalate risks proactively and upstream of issues.Regional Support

• Support the MENA Cluster Lead with regional reporting, capacity cover across markets during peaks or transitions, and continuous improvement of the MAC delivery process.

Required Qualifications & Experience

• 5–8 years' project management experience in corporate real estate, corporate interiors or workplace delivery, with demonstrable hands-on MAC/churn delivery.
• Experience delivering small works / minor capex projects (fit-out, refurbishment, workplace reconfiguration).
• Experience in banking, financial services or similarly regulated corporate environments strongly preferred.
• MENA market experience and familiarity with regional contractor/vendor ecosystems.
• Strong stakeholder management and communication skills; able to operate with senior client stakeholders and business units. Fluent English required; Arabic an advantage.
• Proficient in MS Project, Excel and PowerPoint; CAFM/space management tools an advantage.
• Degree in Engineering, Architecture, Construction Management or related field. PMP / PRINCE2 an advantage.
• Willingness to travel across MENA markets.

Key Competencies

• Delivery discipline and ownership — sees issues, owns them, solves them.
• Structured planner under pressure; comfortable running multiple concurrent moves/projects.
• Commercially aware — cost control, vendor negotiation, change management.
• Precise, audit-ready documentation habits.
• Client-facing professionalism in a premium banking environment.
Location:

On-site –Dubai, AREIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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