Product Manager II - Trust & Safety

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the role

As a Product Manager for the Authentication Squad, you will be a key architect of "invisible security." Sitting within the Trust & Security domain, your mission is to design and scale the gateways to our ecosystem. You will balance the technical rigor of multi-factor authentication (MFA) and biometric "step-up" challenges with a world-class user experience that minimizes friction for legitimate users while stopping bad actors in their tracks.

Key Responsibilities:

• Strategy & Roadmap: Define and drive the roadmap for seamless authentication (Login, Biometrics, SSO) and intelligent "Step-up" journeys (3DS, ID&V) that trigger dynamically based on risk.

• UX & Data Excellence: Use granular data to identify where users drop off in the auth funnel. Partner with Design to turn high-friction security moments into intuitive, reassuring experiences.

• Compliance & Risk Balance: Collaborate with Legal, Risk, and Compliance teams to ensure our flows meet SAMA/regional regulations without sacrificing the "Tamara speed" our customers love.

• Platform Thinking: Build scalable, API-first authentication services that can be leveraged across the entire Tamara super-app ecosystem.

• Execution: Lead a cross-functional squad of engineers, designers, and data scientists. Drive the delivery of OKRs focused on Authentication Success Rates and Account Takeover (ATO) Prevention.

Qualifications:

• 6+ years in Product Management; ideally, you’ve spent time "under the hood" of Security, Identity, or internal platforms in a high-growth fintech environment.

• Data-Obsessed: You are comfortable defining usage metrics and performing deep dives into performance data to inform your next sprint.

• UX Champion: You understand that in fintech, security is the product. You have a proven ability to simplify complex technical flows into elegant user journeys.

• Technical Fluency: You understand the fundamentals of auth protocols (OAuth, OIDC, FIDO) and how different "step-ups" (SMS vs. Biometric vs. App Push) impact business performance.

• Stakeholder Maestro: You can navigate a room of engineers, lawyers, and business leads, translating complex security needs into a clear, prioritized vision.