Outlet Manager - Shimmers - Jumeirah Mina Al Salam

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for an Outlet Manager to join the Shimmers in Jumeirah Mina Al Salam.

The main duties and responsibilities of this role include:

• Lead the implementation of Food & Beverage standards within the outlet, ensuring full compliance with Jumeirah policies and taking corrective action where necessary.
• Oversee daily operations and team performance, providing clear guidance, on-the-job training, constructive feedback, and motivation to achieve operational excellence.
• Monitor outlet profitability, analyze performance, and recommend and implement corrective measures to address challenges and improve financial results.
• Maintain exceptional quality of food, beverages, and service, proactively managing guest feedback and escalating significant issues to senior management when required.
• Drive continuous improvement by enhancing productivity, efficiency, safety, and cost-effectiveness through innovative solutions and best practices.
• Ensure strict adherence to Health, Safety, and Environment regulations, as well as departmental policies and procedures, to deliver consistent, world-class hospitality standards.About You

The ideal candidate for this position will have the following experience and qualifications:

• College Degree in Hospitality, Business, or a related field (Bachelor’s Degree in Hospitality, Business, or relevant discipline preferred).
• 10–12 years of relevant experience, preferably within the international luxury hospitality industry.
• Advanced proficiency in Microsoft Office programs.
• Strong leadership, team management, and project management capabilities.
• Excellent problem-solving skills, creative thinking, and strong attention to detail.About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)