Operations Specialist
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Operations Specialist supports daily operational execution by handling dispatch coordination, service tracking, issue logging, and team communication. This is a hands-on role suited for someone who thrives on real-time task handling, fast decision-making, and continuous learning. You’ll work closely with dispatchers, customer support, and field teams to ensure smooth service flow and accurate reporting.
• Monitor live service operations and assist with follow-ups and field coordination.
• Log service statuses, update trackers, and flag delays or incomplete tasks.
• Support the dispatch team with real-time task updates and communication.
• Handle internal follow-ups with fleet or customer support on service status.
• Assist in preparing shift handovers, daily summaries, and basic reports.
• Escalate operational challenges to the Sr. Ops Specialist or Team Lead when needed. Requirements
• 0–2 years of experience in operations, logistics, or customer service.
• Fluent in Arabic; basic English preferred.
• Strong attention to detail and ability to multitask.
• Tech-savvy with basic Excel or Google Sheets knowledge.
• Good communication and a team-first mindset.
Requirements
- •0-2 years of experience in operations, logistics, or customer service
- •Fluent in Arabic
- •Basic English preferred
- •Strong attention to detail
- •Ability to multitask
- •Tech-savvy with basic Excel or Google Sheets knowledge
- •Good communication skills
- •Team-first mindset
Nice to Have
- •Experience in fast-paced environments
- •Experience with real-time task handling
- •Experience with fast decision-making
- •Willingness for continuous learning
Responsibilities
- •Handle dispatch coordination
- •Track service status
- •Log issues
- •Facilitate team communication
- •Monitor live service operations
- •Assist with follow-ups and field coordination
- •Log service statuses and update trackers
- •Support dispatch team with real-time updates
Related Jobs
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