Operations Officer - WFO

Role : Operations Officer - WFO
Location : Abu Dhabi

Role Purpose:

Maintain tight and high quality Operational and Administrative controls

Key Accountabilities of the role

• Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System and WFOServices email, in line with agreed turnaround times..

• Review and process all finance disbursement documents across various products (e.g., Murabaha, Istissna, Sukuk, Lombard, Tadawul ..etc), ensuring compliance with approval protocols and Sharia guidelines.

• Process all AED and FCY outward fund transfers,transactions for settlements and miscellaneous instructions, ensuring alignment with internal policies ensuring proper authorization and adherence to cut-off timelines...

• Ensure daily reconciliation of MAP and GL accounts (including Khalifa Fund/MOPA), maintain accurate MIS updates, and escalate unresolved items promptly.

• Manage records of commodity trades, reconcile MAP accounts with brokers, and ensure timely processing of monthly broker fee payments..

• Manage the maintenance and reconciliation of commodity trade records, ensuring timely broker fee payments and alignment with MAP account balances.

• Review control reports, udpate/follow up deferral of documents and ensure proper document scanning and archiving, and enforce adherence to service delivery standards and audit requirements.

• Provide guidance to team members, support international branches, and assist in processing structured/syndicated deals and cross-functional training initiatives..

• Lead resolution for transactional discrepancies, report significant deviations, and ensure compliance with ADIB policies and procedures..

• Support BCP initiatives by maintaining readiness and resilience across operations, in coordination with the BCP Coordinator.

• Regularly assess operational workflows and recommend improvements to enhance efficiency, control, and service quality.

• Evaluate operational workflows periodically and recommend enhancements to improve efficiency, control, and service quality.

• Promote continuous learning through training programs and mentorship, fostering a culture of growth and operational excellence..

Specialist Skills / Technical Knowledge Required for this role:

• Leadership/Team Wok/Good Communication skills/Highly organized

• Master/Bachelor Degree in Banking and Accounting –

• 3-4 years of Banking experience in the Finance origination and after service