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Home/Jobs/Operations Officer
Rentokil Initial logo
Rentokil Initial

Operations Officer

🇶🇦 Doha, Qatar🏢 On-site
Operations ManagementCustomer ServiceSchedulingDispatchingPest ManagementMS OfficeArabic
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Rentokil Initial logo
Rentokil Initial
5000+ employees

The Operations Officer ensures effective appointment scheduling, team dispatching, and execution of the pest management services as per Boecker® standards. The Operations Officer also works with a Client- Oriented attitude in order to offer an exceptional client experience.

Boecker® Operations Officer is held accountable for the below job responsibilities:

* Schedule appointments as per client’s availability.

* Arrange a proper dispatching for all teams.

* Ensure that chemicals and non-chemical products are always available in adequate quantities for each team and monitor their consumption.

* Prepare daily schedules for on-site technicians and guarantee that the treatment is executed as per the programmed work schedule.

* Arrange and confirm distribution of promotional items as per the marketing calendar.

* Communicate with sales department regarding new clients.

* Generate and submit the assigned reports to concerned management.

* Perform courtesy calls and visits to clients and fill appropriate reports.

* Schedule yearly pest control treatments and follow up on their execution.

* Advise technicians on pending payments to be collected from clients.

* Contact residential clients to confirm and execute the contract renewal.

* Prepare overtime report and submit it to Operations Manager for approval.

Requirements

* Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science or equivalent.

* At least 2 years of experience in operations, customer service or relevant field.

* Proficiency in both English and Arabic is a must.

* Computer proficiency, including MS Office.

* Strong customer service orientation with the ability to handle inquiries professionally.

* Good interpersonal and problem-solving skills.

* Candidate must be residing in Qatar and available for local hiring

Requirements

  • •Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science or equivalent
  • •At least 2 years of experience in operations, customer service or relevant field
  • •Proficiency in both English and Arabic
  • •Computer proficiency, including MS Office
  • •Strong customer service orientation
  • •Good interpersonal and problem-solving skills
  • •Candidate must be residing in Qatar and available for local hiring

Nice to Have

  • •Schedule yearly pest control treatments and follow up on their execution
  • •Contact residential clients to confirm and execute the contract renewal
  • •Prepare overtime report and submit it to Operations Manager for approval

Responsibilities

  • •Schedule appointments as per client’s availability
  • •Arrange proper dispatching for all teams
  • •Ensure chemical and non-chemical product availability and monitor consumption
  • •Prepare daily schedules for on-site technicians
  • •Communicate with sales department regarding new clients
  • •Generate and submit assigned reports
  • •Perform courtesy calls and visits to clients
  • •Advise technicians on pending payments

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  • Find out if Rentokil Initial's ATS is filtering your CV
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  • Download Gulf-ready CV
Find Out Why

60 seconds. $3.99 one-time.

GCC Info
Company
Rentokil Initial logo
Rentokil Initial
5000+ employees

Rentokil Initial offers a range of services including pest control, hygiene solutions, and medical waste disposal for commercial and residential clients. They operate globally.

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