Operations Officer
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60 seconds. $3.99 one-time.
The Operations Officer ensures effective appointment scheduling, team dispatching, and execution of the pest management services as per Boecker® standards. The Operations Officer also works with a Client- Oriented attitude in order to offer an exceptional client experience.
Boecker® Operations Officer is held accountable for the below job responsibilities:
* Schedule appointments as per client’s availability.
* Arrange a proper dispatching for all teams.
* Ensure that chemicals and non-chemical products are always available in adequate quantities for each team and monitor their consumption.
* Prepare daily schedules for on-site technicians and guarantee that the treatment is executed as per the programmed work schedule.
* Arrange and confirm distribution of promotional items as per the marketing calendar.
* Communicate with sales department regarding new clients.
* Generate and submit the assigned reports to concerned management.
* Perform courtesy calls and visits to clients and fill appropriate reports.
* Schedule yearly pest control treatments and follow up on their execution.
* Advise technicians on pending payments to be collected from clients.
* Contact residential clients to confirm and execute the contract renewal.
* Prepare overtime report and submit it to Operations Manager for approval.
Requirements
* Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science or equivalent.
* At least 2 years of experience in operations, customer service or relevant field.
* Proficiency in both English and Arabic is a must.
* Computer proficiency, including MS Office.
* Strong customer service orientation with the ability to handle inquiries professionally.
* Good interpersonal and problem-solving skills.
* Candidate must be residing in Qatar and available for local hiring
Requirements
- •Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science or equivalent
- •At least 2 years of experience in operations, customer service or relevant field
- •Proficiency in both English and Arabic
- •Computer proficiency, including MS Office
- •Strong customer service orientation
- •Good interpersonal and problem-solving skills
- •Candidate must be residing in Qatar and available for local hiring
Nice to Have
- •Schedule yearly pest control treatments and follow up on their execution
- •Contact residential clients to confirm and execute the contract renewal
- •Prepare overtime report and submit it to Operations Manager for approval
Responsibilities
- •Schedule appointments as per client’s availability
- •Arrange proper dispatching for all teams
- •Ensure chemical and non-chemical product availability and monitor consumption
- •Prepare daily schedules for on-site technicians
- •Communicate with sales department regarding new clients
- •Generate and submit assigned reports
- •Perform courtesy calls and visits to clients
- •Advise technicians on pending payments
- Find out if Rentokil Initial's ATS is filtering your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Rentokil Initial offers a range of services including pest control, hygiene solutions, and medical waste disposal for commercial and residential clients. They operate globally.
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