Operations & Contracts Lead
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About Creators HQ
Creators HQ is a global hub designed to support and empower content creators through programs, partnerships, and industry collaboration. Through events, educational programs, and strategic initiatives, Creators HQ connects creators with platforms, brands, and opportunities that help them grow their impact and careers.
About the Role
We are looking for a highly organized and detail-oriented Operations & Contracts Lead to support the Creators & Programs team in Abu Dhabi. In this role, you will be responsible for managing operational processes, contracts, and logistics that support the successful execution of programs and events.
You will work closely with program managers and internal teams to ensure program operations run smoothly, documentation is accurate, and logistics are well coordinated. This role is ideal for someone who thrives in structured environments, enjoys operational problem solving, and has strong coordination skills.
Key Responsibilities
Program Operations & Coordination
-Assist the Program Manager in the implementation and execution of programs
-Ensure all tracking sheets and internal documents are updated and accurate at all times
-Verify that the website calendar reflects correct program dates, timings, and details
Logistics & Operational Support
-Coordinate with the Operations Department for logistics including flights, accommodation, and scheduling
-Support the planning and execution of program logistics and operational requirements
Contracts & Documentation Management
-Coordinate and follow up on proposals, contracts, consent forms, and payment processing to ensure completion prior to program dates
-Maintain organized documentation and internal records related to programs and partnerships
Program Administration
-Review and approve workshop attendees through the backend system
-Support internal teams with program-related documentation and operational processes
Requirements
Qualifications & Experience
-Minimum 2 years of experience in event coordination, program support, or operations Experience handling logistics such as flights, accommodation, and scheduling
-Customer service or subscription/membership management experience
Skills & Attributes
-Highly organized and detail-oriented
-Strong communication skills
-Ability to manage multiple operational tasks efficiently
-Flexible with working hours when required
Requirements
- •Minimum 2 years of experience in event coordination, program support, or operations
- •Experience handling logistics such as flights, accommodation, and scheduling
- •Highly organized and detail-oriented
- •Strong communication skills
- •Ability to manage multiple operational tasks efficiently
Nice to Have
- •Customer service or subscription/membership management experience
- •Flexible with working hours when required
Responsibilities
- •Assist in the implementation and execution of programs
- •Ensure tracking sheets and internal documents are updated
- •Coordinate with Operations Department for logistics
- •Support the planning and execution of program logistics
- •Coordinate and follow up on proposals, contracts, and consent forms
- •Maintain organized documentation and internal records
- •Review and approve workshop attendees
- •Support internal teams with program-related documentation
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