Officer.Injaz - Merchant Services Dept.41.Operations Group
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• Performing end-to-end testing of the newly introduced POS Terminals across Card Schemes for all new projects.
• Experience with EDMS, PRIME, Terminal Management System (TMS), and ORACLE Inventory Management.
• Setup & Preparation along with Configuration change of Point of Sale including GPRS, Desktop, Branch Pinpad Terminals.
• Onboarding and Checking setup of MasterCard Internet Gateway System (MIGS & MPGS) for all the merchants to enable Online Payment for all Card Schemes.
• Ensure accurate and timely dispatch of POS machines to the merchants within UAE as per set SLA's in dual controlled environment
• Knowledge of Mobile POS Solutions.
• Final testing of POS before deployment & Resolve POS complaints on daily basis.
• Ensure compliance with bank security procedures while working in a dual-controlled environment.
• Perform Quality Checks on all configured devices before dispatch to Business.
• Technical support to sales and service team for all kind of Terminal related issues.
• Co-ordinate with vendor and Mashreq IT team for any software related issues.
• Support Card Acquiring Business for their daily urgent POS requirement.
• Monitor and manage POS device inventory and accessories.
• Maintaining daily, weekly and monthly MIS and Data Trackers
Requirements
- •End-to-end testing of POS terminals
- •Experience with EDMS, PRIME, TMS, ORACLE Inventory Management
- •Setup and configuration of Point of Sale terminals (GPRS, Desktop, Branch Pinpad)
- •Onboarding and checking setup of MasterCard Internet Gateway System (MIGS MPGS)
- •Dispatch of POS machines to merchants within UAE as per SLAs
- •Knowledge of Mobile POS Solutions
- •Resolve POS complaints daily
- •Maintain daily, weekly, and monthly MIS and Data Trackers
Nice to Have
- •Ensuring accurate and timely dispatch of POS machines
- •Ensuring compliance with bank security procedures
- •Final testing of POS before deployment
Responsibilities
- •Perform Quality Checks on all configured devices before dispatch
- •Provide Technical support to sales and service team for Terminal related issues
- •Co-ordinate with vendor and Mashreq IT team for software related issues
- •Support Card Acquiring Business for urgent POS requirements
- •Monitor and manage POS device inventory and accessories
Related Jobs
- Get to the top of Mashreq Bank's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.