Officer.Injaz - Merchant Services Dept.41.Operations Group
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• Performing end-to-end testing of the newly introduced POS Terminals across Card Schemes for all new projects.
• Experience with EDMS, PRIME, Terminal Management System (TMS), and ORACLE Inventory Management.
• Setup & Preparation along with Configuration change of Point of Sale including GPRS, Desktop, Branch Pinpad Terminals.
• Onboarding and Checking setup of MasterCard Internet Gateway System (MIGS & MPGS) for all the merchants to enable Online Payment for all Card Schemes.
• Ensure accurate and timely dispatch of POS machines to the merchants within UAE as per set SLA's in dual controlled environment
• Knowledge of Mobile POS Solutions.
• Final testing of POS before deployment & Resolve POS complaints on daily basis.
• Ensure compliance with bank security procedures while working in a dual-controlled environment.
• Perform Quality Checks on all configured devices before dispatch to Business.
• Technical support to sales and service team for all kind of Terminal related issues.
• Co-ordinate with vendor and Mashreq IT team for any software related issues.
• Support Card Acquiring Business for their daily urgent POS requirement.
• Monitor and manage POS device inventory and accessories.
• Maintaining daily, weekly and monthly MIS and Data Trackers
Requirements
- •Experience with EDMS, PRIME, TMS, Oracle Inventory Management
- •Setup preparation and configuration of Point of Sale terminals (GPRS, Desktop, Pinpad)
- •Onboarding and setup of MasterCard Internet Gateway System (MIGS MPGS)
- •Knowledge of Mobile POS Solutions
- •Ability to resolve POS complaints daily
- •Ensure compliance with bank security procedures
- •Perform Quality Checks on configured devices
- •Technical support for terminal related issues
Nice to Have
- •Coordination with vendor and Mashreq IT team for software issues
- •Support for urgent POS requirements
- •Upkeep of accurate data management functionalities
Responsibilities
- •Testing of POS Terminals
- •Configuration of Point of Sale terminals
- •Onboarding merchants for Online Payment
- •Dispatch of POS machines within UAE as per SLA
- •Testing of POS before deployment
- •Resolve POS complaints
- •Monitor and manage POS device inventory
- •Maintain daily, weekly and monthly MIS and Data Trackers
Related Jobs
- Get to the top of Mashreq Bank's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.
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