Officer - Airspace
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Certification/Approval, Audit and Continued Oversight
• Assist in producing Airspace section outputs, including certificates, approvals, and acceptances for flight procedure design organizations, aeronautical services, search and rescue providers, airspace changes, unmanned aerial services, and related activities.
• Maintain a database of approvals, certifications, audit reports, and oversight activities while keeping an up-to-date surveillance audit program. Cross-check surveillance activities against the program and GCAA procedures, and maintain a consolidated register of internal and external audit findings, ensuring their timely closure.
• Support in the processing of the UAS application and the OAS application
• Support the section as Play the Eservice coordinator within the section
• Support the section manager and the principal inspectors with the preparation for the Audits
Document Management
• Maintain a comprehensive record of relevant certification, reports, approvals, acceptance, reports, recommendations and general documents to ensure an accurate record and evidence base.
• Receive, classify,consolidate and/or summarize documents and information as well as maintain records of documents to ensure compliance with standards and internal procedures.
• Organize and maintain the section filing system to ensure compliance with GCAA record management procedures
• Develop and execute a programme to quality check presence, quality and organization of approved/accepted manuals and other related documents to ensure compliance with standards.
• Investigate and research files and documents to establish or clarify facts required to progress queries raised internally or externally.
Safety Policy / Safety Promotion and Culture
• Assist in the implementation of safety promotion activities to disseminate and nurture a safety awareness culture in the UAE civil aviation industry.
Administration of Sectional Correspondence and Customers
• Administer the utilisation of GCAA assets under their jurisdiction to ensure optimal utilisation of them.
• Support the Airspace team through scheduling appointments, coordinating arrangements transport, accommodation and travel bookings to ensure smooth organisation operation.
• Act as focal point and handling daily customer services relations for customer serviceenquiries.
• Give input to received complaints and grievances from applicants to ensure that they are properly logged and forwarded to the department or individual concerned.
• Draft correspondence to address stakeholder concerns and submit it to the line manager for approval, ensuring timely and accurate communication with all relevant individuals.
Policies, Systems, Processes and Procedures
• Carry out all administrative activities related to internal standards in accordance with the set policies, procedures and guidelines.
• Follow Safety Affairs functional policies, systems, processes, procedures and controls.
KNOWLEDGE AND EXPERIENCE:
University degree in relevant major or equivalent technical aviation qualifications with 2 years experience.
Requirements
- •University degree in a relevant major or equivalent technical qualification
- •Experience in aviation certification, approval, and oversight
- •Proficiency in maintaining databases and records
- •Knowledge of audit procedures and findings closure
- •Experience with UAS and airspace change applications
- •Ability to draft correspondence and manage customer service inquiries
- •Understanding of safety policies and promotion activities
Nice to Have
- •Experience in flight procedure design
- •Familiarity with aeronautical services and search and rescue providers
- •Experience in quality checking manuals and documents
- •Ability to investigate files and documents to clarify facts
Responsibilities
- •Produce Airspace section outputs (certificates, approvals)
- •Maintain a database of approvals, certifications, and audit reports
- •Manage surveillance audit program and cross-check activities
- •Consolidate and ensure closure of audit findings
- •Process UAS and OAS applications
- •Serve as E-service coordinator and document manager
- •Support the Airspace team with scheduling and travel bookings
- •Administer GCAA assets and handle customer service relations
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