Office Assistant - Front Office

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• Provide administrative and clerical support to the Front Office department to ensure smooth daily operations.

• Greet guests, visitors, and staff professionally, maintaining a positive first impression of the hotel.

• Handle incoming calls, emails, and correspondence, directing inquiries to the appropriate departments.

• Maintain accurate records, files, and databases related to Front Office operations.

• Assist with preparation of reports, schedules, and internal documentation as required by management.

• Coordinate with other departments to support guest requests and operational requirements.

• Ensure confidentiality of guest and company information at all times.

• Monitor office supplies and place requisitions to ensure uninterrupted operations.

• Adhere to hotel policies, procedures, grooming standards, and attendance requirements.

• Demonstrate a proactive “Yes I Can!” attitude by supporting team members and performing additional duties as assigned.

Qualifications

• High school diploma or equivalent; a certificate or diploma in Office Administration or Hospitality is an advantage.

• Minimum 1–2 years of experience in an office or front office environment, preferably in a hotel or hospitality setting.

• Good command of written and spoken English; additional languages are an advantage.

• Proficient in MS Office applications (Word, Excel, Outlook).

• Basic knowledge of Front Office operations and administrative procedures.

• Strong organizational and time-management skills with attention to detail.

• Excellent communication and interpersonal skills with a service-oriented attitude.

• Ability to handle confidential information with professionalism and discretion.

• Ability to work effectively under pressure in a fast-paced environment.

• Presentable appearance, punctuality, and willingness to support the team and perform additional duties as assigned.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.