Marketing Manager

Job purpose

To manage the entire marketing activities of AWR Mobility (Offline & online) by optimizing resource utilization across all business verticals (Shift Car Rental, Shift Van & Truck Rental, Subscription) to enhance brand image and improve customer brand recall.

Job responsibilities

Annual Marketing and Business Plan:

• Participate in Annual Business and Marketing Plan to finalize marketing budget and activities.

• Developing marketing strategies based on new market trends in mobility sector.

• Finalise key marketing goals based on past performance and market forecasts.

Marketing Management:

• Research and analyse on changes in the mobility sector with respect to demographics, pricing schedules, competitor products, and other relevant information to drive the marketing and pricing strategies.

• Study current offerings in vehicle mobility (rent a car, subscription, car share & others) to position AWR business verticals with respect to Competition/international Markets.

• Drive new initiatives for products and services across various locations in line with the new market trends and demands.

• Approving and overseeing the creative development of promotional materials, website content, PR campaigns, advertisements, and other marketing-related projects.

• Communicating with various media buyers, advertising agencies, printing companies, and other services to help marketing projects come into action.

• Acting as the key representative for the marketing department in important buyer meetings (internally & externally)

• Identifying and liaison with new/existing suppliers for material development and procurement.

• Liaison with internal departments, sales, operations, marketing, finance, administration to drive various marketing activities across the locations.

• Support Sales and Marketing department in organising events related to customers and internal/external training across all departments.

• Working within the department budget to develop cost-effective marketing plans for each segment of business across verticals.

• Adjusting marketing campaigns and strategies as needed in response to collected data and other feedback.

• Develop detailed marketing plans for all media channels and sales teams

Manpower Planning:

• Developing a core marketing team specialising in digital marketing to improve online traffic and reduce marketing spend per customer.

• Develop second-in line supervisory staff in marketing department to ensure business continuity.

• Identifying new training needs of marketing team in line with the new market/digital trends.

• Ensuring high EWI levels across the marketing team.

Marketing MIS:

• Tracking all marketing and sales data (offline/online activities) and reporting to management.

• Monthly management presentation on digital marketing activities & spends and analysis of results for corrective actions for improving value to the customers and reducing cost of customer acquisition.

KPI:

• Achieve targets for,

• Online short-term revenue contribution to overall ST revenue

• Percentage contribution of digital leads to total short-term leads

• Percentage of Online Bookings from website to total digital leads

• Percentage growth in traffic from website and smart app

• Customer satisfaction (Short-term and long term)

• Employee engagement programs

Educational Qualification

• A Bachelor's degree preferably in Management and Digital Marketing.

• A Postgraduate qualification in Marketing Management will be an added advantage.

Work Experience

• 10-15 years of relevant experience from a recognized institute.

Competencies

• Strategic planning

• Campaign management

• Digital marketing (SEO, SEM, Social Media)

• Brand development

• Market research & analysis

• Budgeting & ROI tracking

• Team leadership

• Strong communication skills

Languages

• Fluency in English

• Arabic is advantageous