Manager, Conventional Card Ops

• Ensure quality, accuracy and integrity on reconciliation and exception management activities.

• Review the GL account reconciliations under the financial operations unit ownership to ensure timely action on outstanding items and ensure same are cleared within the agreed timelines.

• Effectively and efficiently use technology to bring in improvements and controls for reconciliation processes.

• Report and escalate ageing outstanding items as per defined timelines.

• Identify process improvement areas for development of underlying processes, reporting mechanism and systems to facilitate ongoing improvement in the operational processes

• Preparation of monthly AOV on the substantiation of account balances to GFCD.

• Ensure agreed SLA’s / TAT are achieved and maintained, with a constant focus to improvise and provide best in class service delivery for clients.

• Amortisation of prepaid cost to expense for the month.

• Preparation of financial vouchers for issuing & acquiring related requests.

• Maintain robust controls and procedures to safeguard financial and data integrity.

Qualifications:

• Strong understanding of reconciliation principles (especially linked to payment industry)

• Overall understanding of the payment landscape across all participants.

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint etc.,

• Well-developed interpersonal, problem-solving, and time-management skills

• Ability to cope with and thrive in a non-routine environment and think creatively.

• Positive attitude when handling complex situations / problem.

• Ability to deliver results under pressure by collaborating with teams.

• Exceptional communicational skills, both verbal and written with the ability to interact effectively with stakeholders at all levels.

Minimum Qualification :

• Bachelor’s degree (in Finance preferred)

Minimum Experience :

Minimum of 3+ years of working experience in a financial operations management, preferably within the payment industry