Lifeguard

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Lifeguard.

As a Lifeguard at Raffles Doha and Fairmont Doha, you will be responsible for ensuring the highest standards of safety, vigilance, and guest care across all swimming and recreational water areas. Acting as a trusted guardian of guest wellbeing, you will uphold the refined service excellence and elegance of both Raffles and Fairmont by maintaining a secure, welcoming, and impeccably managed pool environment.

You will play a vital role in delivering a seamless luxury leisure experience by proactively monitoring aquatic areas, responding swiftly and professionally to any incidents, and providing attentive assistance to guests. Through your constant presence, calm professionalism, and attention to detail, you will contribute to creating an atmosphere where guests can relax with complete confidence and peace of mind.

Key Responsibilities:

• Maintain constant vigilance over all swimming and recreational water areas, ensuring guest safety is upheld in accordance with the highest Raffles & Fairmont standards.
• Conduct regular monitoring of pool areas to prevent incidents, respond promptly to emergencies, and provide immediate assistance when required.
• Deliver attentive, courteous, and discreet guest service while maintaining a calm and reassuring presence at all times.
• Maintain full knowledge of pool facilities, operating procedures, safety regulations, and hotel leisure offerings to assist guests effectively.
• Coordinate closely with Front Office, Housekeeping, Engineering, Security, and Wellness teams to ensure a seamless and safe guest experience.
• Ensure all safety equipment is regularly inspected, properly maintained, and readily available in line with brand and compliance standards.
• Proactively guide guests on pool rules, safe usage, and recreational guidelines while maintaining a respectful and luxury-focused approach.
• Respond to guest concerns or incidents with professionalism, efficiency, and empathy, ensuring proper reporting and follow-up procedures are completed.
• Monitor environmental conditions, water quality, and overall pool area presentation to uphold impeccable safety and aesthetic standards.
• Maintain accurate incident reports and documentation in accordance with hotel policies and regulatory requirements.
• Uphold strict confidentiality of guest information and consistently follow Raffles & Fairmont brand standards and operational procedures.
• Support daily operational tasks and contribute to a well-organized, collaborative, and service-driven leisure environment.
• Embody the elegance, attentiveness, and anticipatory service culture of Raffles & Fairmont Doha in every guest interaction.

Qualifications

What will you bring to this role?

• Previous experience as a Lifeguard, Pool Attendant, Recreation Attendant, or similar role within a luxury hotel or premium leisure environment is preferred.
• Strong awareness, vigilance, and ability to maintain constant attention to guest safety in aquatic environments.
• Excellent verbal communication skills in English; additional languages are an advantage when assisting an international guest profile.
• Strong interpersonal skills with a calm, confident, and approachable manner when engaging with guests.
• Professional guest interaction skills with the ability to provide clear safety guidance while maintaining a warm, luxury service tone.
• Ability to remain alert and effective in a dynamic, fast-paced leisure environment while ensuring consistent attention to detail.
• Good physical fitness and the ability to respond quickly and effectively in emergency situations when required.
• Strong teamwork and collaboration skills to work seamlessly with Recreation, Front Office, Security, and Engineering teams.
• Basic knowledge of pool operations, safety procedures, and facility maintenance standards is an advantage.
• Strong sense of responsibility, reliability, and commitment to upholding safety and brand standards.
• Flexibility to work rotating shifts, including weekends and public holidays, in line with operational requirements of Raffles & Fairmont Doha.
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

Additional Information

Employee Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.