Learning & Development Manager – Human Resources - Jumeirah The Red Sea
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About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the op ening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About the Job
An exciting opportunity has arisen for a Learning & Development Manager at Jumeirah The Red Sea.
The main duties and responsibilities of this role include:
• Ensure compliance with Jumeirah HR training processes and standards across the property.
• Conduct annual learning and development needs analysis to identify training requirements for hotel staff.
• Develop and implement an annual training plan tailored to the property's needs.
• Collaborate with Corporate Learning & Development to meet regional training targets and ensure consistency.
• Design training sessions to address specific operational needs within the hotel.
• Evaluate the effectiveness of training programs post-delivery to ensure objectives are met.
About You
The ideal candidate for this position will have the following experience and qualifications:
• Hold a Bachelor’s degree in human resources, Hospitality Management, Education, or a related field.
• Have a Qualification in a training and development related field.
• Demonstrates advanced proficiency in Microsoft Office programs.
• Have 8-10 years of hospitality experience in a similar role within the luxury hotel industry.
• Show leadership and team management skills.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property
Requirements
- •Bachelor’s degree in human resources, Hospitality Management, Education, or related field
- •Qualification in a training and development related field
- •Advanced proficiency in Microsoft Office programs
- •8-10 years of hospitality experience in a similar role
- •Leadership and team management skills
Nice to Have
- •Luxury hotel industry experience
Responsibilities
- •Ensure compliance with Jumeirah HR training processes and standards
- •Conduct annual learning and development needs analysis
- •Develop and implement an annual training plan
- •Collaborate with Corporate Learning Development
- •Design training sessions
- •Evaluate the effectiveness of training programs
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