Kids Club Attendant

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

About Raffles Doha

Step into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.

Raffles Doha is where luxury becomes deeply personal — a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.

Here, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.

Joining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard — and where hospitality is expressed as an art form.

About the Application Process

At Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles Doha as our new Kids Cub Attendant.

The Kids Club Attendant is responsible for creating a safe, engaging, and enjoyable environment for children while delivering exceptional service in line with the luxury standards of the hotel. The role involves supervising children's activities, planning age-appropriate games and entertainment, ensuring the cleanliness and safety of the Kids Club facilities, and providing a memorable experience for both children and their families. The Kids Club Attendant also communicates effectively with parents, follows all health and safety procedures, and works closely with other departments to support the overall guest experience. Strong interpersonal skills, creativity, patience, and a genuine passion for working with children are essential for success in this role.

Key Responsibilities:

• Welcome children and families warmly while ensuring a positive arrival experience
• Supervise children at all times to maintain a safe and secure environment
• Organize and lead age-appropriate games, arts and crafts, educational activities, and recreational programs
• Ensure all activities are engaging, inclusive, and aligned with the hotel's luxury service standards
• Monitor children's well-being and respond promptly to their needs
• Maintain cleanliness, organization, and presentation of the Kids Club and play areas
• Follow health, safety, hygiene, and child safeguarding procedures at all times
• Communicate effectively with parents regarding activities, schedules, and any concerns
• Prepare activity materials and assist in planning themed events and seasonal programs
• Monitor and maintain inventory of toys, games, and activity supplies
• Report maintenance, safety, or operational issues to the appropriate department
• Collaborate with colleagues and other hotel departments to enhance the guest experience
• Ensure accurate registration, attendance, and documentation of children's participation
• Deliver exceptional guest service while creating memorable experiences for children and their families
• Support promotional activities and special events organized by the Kids Club or the hotel

Qualifications

What will you bring to this role?

• Previous experience in a Kids Club, childcare, education, recreation, or hospitality environment preferred
• Certificate or diploma in Early Childhood Education, Childcare, Hospitality, Recreation, or a related field is an advantage
• Genuine passion for working with children of different age groups
• Strong communication and interpersonal skills
• Friendly, patient, and energetic personality
• Ability to plan and facilitate creative and engaging activities
• Knowledge of child safety, hygiene, and safeguarding practices
• Basic First Aid and CPR certification is an advantage
• Ability to remain calm and respond effectively in emergency situations
• Good organizational and time management skills
• Ability to work flexible shifts, including weekends and public holidays
• Proficiency in English; additional languages are an advantage
• Physically able to participate in children's activities and recreational programs
• Embrace the Raffles brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized