Key Account Manager - Logistics

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the Team

Careem Express is a vertical within the Careem ecosystem – a startup within a startup. We are responsible for fulfillment and last mile delivery for hundreds of merchants in a variety of industries, including e-commerce, food, grocery, and other areas. We are a small and passionate team that is building the next big vertical for Careem.senior-commercial-lead is at the core of Careem Express. They are our face to clients, and we rely on them to build a strong relationship with enterprises and important clients & build on our strong pipeline targeting non-food clients. They are responsible for growing existing Tier 1 clients and bringing in demand in a sustainable way.

What You’ll Do

• Business development - Acquire new accounts across UAE (prospecting, targeting, pitching, contract negotiations, go-live)

• Build and manage relationships with existing tier 1 clients

• Achieve monthly Revenue targets through existing and new B2B clients

• Commercial understanding and handling negotiations with clients

• Coordinate with operations / logistics team internally for support to make sure that the pitches are made at the right commercials

• Coordinate with Legal internally for contract closures

What You’ll Need

• 2-3 years of Account Management/Sales experience from non food B2B, Ecommerce or on-demand logistics industry

• High performer – track record of generating revenue for businesses

• Business development mindset coupled with Operational detail orientation

• Target oriented & Problem solver

• Energetic and excited about joining a startup environment

Key Metrics for the role

• # of new orders in off peak

• Revenue from existing and new clients

• % Gross profit

• Gross Revenue growth from existing and new clients

• Daily order order volume growth

• Full P&L responsibility of your portfolio

• What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.

• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.

• Explore new opportunities to learn and grow every day.

• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)

• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.