IT QA Manager

• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.
• Knowledge in ISO-9001 and ISO-20001.
• Deep knowledge of quality assurance terminology, methods, and tools
• Excellent analytical, problem-solving, and decision-making skills
• Proficiency in best practices for testing, version control, and defect management
• Knowledge of industry standards and compliance requirements.
• Worked in GitLap DevSecOps
• Deep knowledge of quality assurance terminology, methods, and tools Requirements

• Bachelor’s degree in IT or relevant field.
• Work experience in IT Quality Assurance 8+ years.
• Professional certification, such as Six Sigma, CQE, or ISTQB
• Understanding in NCA & NDMO regulations.
• Understanding of agile/scrum methodology and how QA functions within it.