Housing Coordinator

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Housing Coordinator.

The Housing Coordinator oversees the daily operations of employee housing, including room allocations, inspections, maintenance coordination, and administrative records. The role ensures that accommodation standards comply with company policies, health and safety regulations, and local requirements while delivering efficient support to employees and collaborating with internal departments.

Key Responsibilities:

• Coordinate employee room assignments, check-ins, transfers, and check-outs
• Maintain accurate housing records, occupancy reports, and inventory
• Conduct regular inspections of accommodation facilities to ensure cleanliness, safety, and compliance with company standards
• Coordinate maintenance requests and follow up with the Engineering and Housekeeping teams to resolve issues promptly
• Monitor housing supplies, furniture, equipment, and asset inventories
• Ensure adherence to health, safety, and hygiene regulations within employee accommodation
• Address employee accommodation concerns and resolve housing-related issues professionally
• Assist in planning housing capacity and optimizing room utilization
• Prepare monthly reports, housing statistics, and documentation for management
• Support onboarding by arranging accommodation for new employees

Qualifications

What will you bring to this role?

• Diploma or bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• Previous experience in hospitality, housing administration, or accommodation management
• Strong organizational and administrative skills
• Proficiency in Microsoft Office applications, especially Excel and Outlook
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and manage multiple priorities
• Knowledge of health, safety, and hygiene standards is an advantage
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized