Hostess
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
Key Responsibilities
Guest Reception & Service
Greet all guests warmly and professionally upon arrival.
Escort guests to their tables and present menus.
Maintain an organized seating chart and manage table rotation to support service efficiency.
Assist guests with inquiries about the menu, restaurant offerings, and general hotel information.
Handle guest concerns or complaints politely and escalate when necessary.
Reservations & Coordination
Answer phone calls and manage restaurant reservations using the designated system.
Confirm bookings, handle special requests, and coordinate with the service team for smooth operations.
Monitor waitlists and update guests with accurate waiting times.
Communicate effectively with servers, kitchen staff, and management to optimize seating flow.
Operational Support
Maintain cleanliness and organization of the hostess desk and entrance area.
Prepare and update menus, reservation lists, and table plans as required.
Follow all health, safety, and hygiene standards.
Support the F&B team during busy periods when needed.
Qualifications & Skills
Saudi National (required).
High school diploma or equivalent.
Previous experience in a hospitality or customer service role preferred.
Strong communication skills in Arabic and English.
Professional appearance and excellent interpersonal skills.
Ability to multitask and remain composed in a fast-paced environment.
Familiarity with reservation systems is a plus.
Requirements
- •Saudi National (required)
- •High school diploma or equivalent
- •Strong communication skills in Arabic and English
- •Professional appearance and excellent interpersonal skills
- •Ability to multitask and remain composed in a fast-paced environment
Nice to Have
- •Previous experience in a hospitality or customer service role
- •Familiarity with reservation systems
Responsibilities
- •Greet guests warmly and professionally upon arrival
- •Escort guests to tables and present menus
- •Maintain an organized seating chart and manage table rotation
- •Assist guests with inquiries about menu and hotel information
- •Handle guest concerns or complaints politely
- •Answer phone calls and manage restaurant reservations
- •Confirm bookings and handle special requests
- •Maintain cleanliness of the hostess desk and entrance area
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