HK Supervisor
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet the Resort’s cleanliness and quality standards. The role includes supervising housekeeping staff, conducting inspections, assigning daily tasks, handling guest requests, reporting maintenance issues, monitoring housekeeping supplies, and ensuring compliance with health, safety, and hotel brand standards. The HK Supervisor also supports staff training, performance monitoring, and efficient departmental operations to deliver an excellent guest experience
Responsibilities
- •Oversee daily housekeeping operations for guest rooms, public areas, and back-of-house areas
- •Supervise housekeeping staff and assign daily tasks
- •Conduct regular inspections to ensure cleanliness and quality standards
- •Handle guest requests and ensure an excellent guest experience
- •Report maintenance issues and monitor housekeeping supplies
- •Ensure compliance with health, safety, and hotel brand standards
- •Support staff training and performance monitoring
- •Manage efficient departmental operations
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- Scan your CV for errors before IHG sees it
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60 seconds. $5.88 one-time.
IHG is a global hospitality company. It manages and franchises a portfolio of hotel brands, serving travelers and guests around the world.