
Jumeirah Group
Guest Services Executive - J Club - Madinat Jumeirah
š¦šŖ UAE, UAEš¢ On-site
guest servicescustomer relationsmembership serviceshotel operationsfront desk
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š HousingāļøFlightsš„Medicalš°Gratuity

Jumeirah Group
employees
Requirements
- ā¢Previous experience in guest services or front desk operations, preferably in a luxury setting
- ā¢Strong customer service and communication skills
- ā¢Ability to handle inquiries and resolve issues efficiently
- ā¢Familiarity with club or membership operations is a plus
Nice to Have
- ā¢Experience with property management systems (PMS)
- ā¢Knowledge of local attractions and activities
- ā¢Fluency in multiple languages
Responsibilities
- ā¢Welcome and assist J Club members and hotel guests
- ā¢Manage guest inquiries, reservations, and requests
- ā¢Process memberships and maintain member records
- ā¢Liaise with other departments to ensure seamless service delivery
- ā¢Handle payments and maintain cash float accuracy
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Benefits Package
š Housing
āļøFlights
š„Medical
šEducation
šTransport
š°Gratuity
šÆBonus
š¦Relocation
GCC Info
Company
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