Guest Relations Executive (Saudi National Talent) - Food & Beverage - Jumeirah The Red Sea
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About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About the Job
An exciting opportunity has arisen for a Guest Relations Executive (Saudi National Talent) – Food & Beverage at Jumeirah The Red Sea.
The main duties and responsibilities of this role include:
• Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival.
• Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP.
• Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards.
• Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating.
• Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings.
• Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs.
About You
The ideal candidate for this position will have the following experience and qualifications:
• Hold a Highschool diploma or Secondary education.
• Have 1-2 years of experience in guest service-related work in a 5-star hotel.
• Hold a Diploma/Degree in Hospitality Industry (desirable).
• Possess experience of working in an international capacity.
• Demonstrate a clear understanding of cultural differences showcasing trust and respect for everyone.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property
Requirements
- •High school diploma or Secondary education
- •1-2 years of experience in guest service-related work in a 5-star hotel
- •Clear understanding of cultural differences
Nice to Have
- •Diploma/Degree in Hospitality Industry
- •Experience of working in an international capacity
Responsibilities
- •Greet guests warmly and engage in friendly conversation
- •Schedule dining reservations and coordinate special services
- •Handle restaurant enquiries and bookings efficiently
- •Escort guests to tables and present menus
- •Describe menu items and recommend pairings
- •Provide personalized attention to VIP and regular guests
- •Maintain knowledge of guest preferences, allergies, and needs
- Get your ATS score for Jumeirah Group in 30 seconds
- Get AI-rewritten bullet points
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60 seconds. $3.99 one-time.