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With projects scaling rapidly throughout the year, SIHAMCO oversees large multicultural workforces consisting of employees, freelancers, seasonal staff, international hires, and operational teams from a wide range of nationalities and professional backgrounds.

We are seeking a highly experienced and people-driven HR Manager capable of leading HR operations within a dynamic, high-volume, F&B environment.

Role Summary

The HR Manager will oversee the complete employee lifecycle across multiple projects, and operational divisions while supporting a workforce that frequently scales up and down based on seasonal business demands, events, and activations.

This role requires someone experienced in managing:

Large and fast-changing employee headcounts
Multinational and multicultural teams
International recruitment and onboarding
Seasonal staffing operations
Hospitality and event-based workforce planning
Employee relations across different nationalities and culturesThe ideal candidate is highly organised, adaptable, operationally strong, and capable of balancing strategic HR leadership with hands-on day-to-day people management.

Key Responsibilities

Workforce Planning & Seasonal Operations

Manage HR operations for large-scale hospitality, event, entertainment, and activation projects with fluctuating staffing requirements.
Support workforce planning for seasonal business peaks, project launches, and large event operations.
Coordinate the mobilisation and onboarding of local and international staff across multiple departments and venues.
Ensure smooth staffing transitions during project ramp-ups and operational changes.

Multicultural Employee Management

Manage a highly diverse workforce consisting of multiple nationalities, cultures, languages, and backgrounds.
Foster an inclusive, respectful, and professional workplace culture across all teams.
Handle employee relations, grievances, disciplinary matters, and conflict resolution with professionalism and cultural awareness.
Support employee wellbeing and engagement within high-pressure operational environments.

HR Operations & Compliance

Ensure compliance with Saudi Labour Law, company policies, visa regulations, and internal HR procedures.
Oversee employee records, contracts, attendance, leave tracking, and HR documentation.
Coordinate with finance, and operations teams regarding employee legal documentation and workforce compliance.
Maintain confidentiality and professionalism across all HR matters.

Performance & Development

Support department managers with performance management, coaching, and employee development.
Identify training requirements for operational and guest-facing teams.
Promote service excellence, professionalism, and company culture across all departments.

Recruitment & International Hiring

Oversee recruitment for hospitality, events, entertainment, operational, and corporate roles.
Work closely with operations teams to forecast staffing needs and maintain workforce readiness.

Leadership & Organisational Support

Partner with senior management on organisational structure, staffing strategy, and operational growth.
Prepare HR reports, staffing updates, headcount analysis, and workforce planning reports.
Recommend improvements to HR systems, onboarding processes, and employee experience initiatives.Requirements

7+ years of experience
Bachelor’s degree in Human Resources, Business Administration, or related field.
Proven experience as an HR Manager within hospitality, events, entertainment, F&B, staffing, or large operational businesses.
Strong experience managing high-volume and seasonal workforces.
Experience handling high volume recruitment processes.
Strong knowledge of Saudi Labour Law and HR compliance requirements.
Excellent leadership, organisational, and communication skills.
Strong HR operations and compliance background
Ability to work under pressure within fast-moving operational environments.
Strong problem-solving and conflict-resolution abilities.
Fluency in English and Arabic.Benefits

About The Group

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.

At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.

Crafting a Homegrown Legacy

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.

Our Signature Brands

Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.

Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.

We Are Only Getting Started!

Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.

People First

Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.

At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.

Creative & collaborative work culture – built on passion, innovation, and attention to detail
Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment
Experience working on premium events within The Groves, Riyadh Season
Cultural diversity – join a team of passionate professionals from around the worldJoin Us

Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.

Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.

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POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Guest Experience Expert (Front Desk Agent) — Position Closed

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Guest Experience Expert (Front Desk Agent) — Position Closed

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