Ninja
Ground Operations Team Member
🇸🇦 Saudi Arabia, Saudi Arabia🏢 On-site
LogisticsGround OperationsSupply ChainMicrosoft OfficeSOP Compliance
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Mid-Level
- Type
- Full-time
Before You Apply
- See if your CV survives Ninja's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
Join Our Team as a Ground Operations Team Member!
Are you passionate about fieldwork and ensuring smooth daily operations? We’re looking for a Ground Operations Team Member to join our dynamic team!
In this role, you’ll be out in the field, visiting branches, checking in on captains, and making sure all operational standards are being met. You’ll play a key part in keeping everything running efficiently and ensuring top-quality performance across all locations
Key Responsibilities:
- Visited Stores & Schedule and conduct daily visits to monitor the performance of stores and collection points associated with captains
- Captains Training & Ensure that newly onboarded captains are effectively trained in accordance with Ninja’s operational standards.
- Captain Room Audit & Regularly inspect the captain waiting area/workspace to ensure compliance with safety and quality standards.
- Captain Performance and overall issues & Monitoring and improving captain performance with a focus on key operational areas such as on-time delivery, uniform compliance, accurate form submission, and proper issue escalation to ground supervisors. Ensuring captains meet delivery timelines, adhere to dress code standards, and follow reporting protocols is essential for maintaining service quality and operational efficiency.
- Ground Trips with captain & Record captain performance based on trip completion and track achievement of daily delivery goals, and to report issues, area of improvement of the delivery journey to the responsible party.
- Captains Overall Issues & Reporting all captains issues
- High school diploma or equivalent.
- Diploma or certification in logistics, supply chain, or related field (preferred)
- Basic understanding of logistics and ground handling operations
- Basic computer literacy and experience with Microsoft Office or logistics software
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience in coordinating with drivers/captains and ensuring compliance with SOPs
- Knowledge of safety and security protocols in a logistics or aviation environment
Requirements
- •High school diploma or equivalent
- •Basic understanding of logistics and ground handling operations
- •Basic computer literacy and experience with Microsoft Office or logistics software
- •Strong communication and problem-solving skills
- •Ability to work in a fast-paced environment
- •Experience in coordinating with drivers/captains and ensuring compliance with SOPs
- •Knowledge of safety and security protocols in a logistics or aviation environment
Nice to Have
- •Diploma or certification in logistics, supply chain, or related field
Responsibilities
- •Schedule and conduct daily visits to monitor store and collection point performance
- •Train newly onboarded captains in accordance with operational standards
- •Regularly inspect captain waiting areas/workspaces for safety and quality compliance
- •Monitor and improve captain performance (on-time delivery, uniform compliance, form submission)
- •Ensure captains meet delivery timelines and follow reporting protocols
- •Record captain performance based on trip completion and daily goals
- •Report issues and areas of improvement to the responsible party
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Before You Apply
- See if your CV survives Ninja's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
Ninja offers comprehensive human resources and payroll management software. Their platform is designed to streamline operations for businesses operating within Saudi Arabia.