Emirates NBD
Graduate Trainee – Customer Service Representative (UAE Nationals)
🇦🇪 UAE, UAE🏢 On-site
Customer ServiceAccount MaintenancePayment ProcessingFinancial TransactionsWPS Registration
🌙 UAE National
Before You Apply
- See if your CV survives Emirates NBD's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
- All account Maintenances/ discrepancies /reversals and follow ups with branches and other departments.
- Raising SRs for all kind of queries/issues and CC RMs in all emails (where SR applicable).
- Investigation issues related to inward and outward payments and follow ups.
- Checking and following daily financial transactions in the Queue .
- After sales trxn (AST) for BB clients such as loan closure/early settlement etc.
- TTs processing, completion of TTs, cheque books, statements and follow ups.
- FDs, Business Online and request related to /follow ups.
- WPS registration & Salaries and follow ups.
- Checking and following daily inward report.
- CSRs to work as backup in case assigned CSR is on leave or unavailable due to any reason.
- RMs are requested to attend urgent matters with other departments and CC- CSRs to follow up.
- Attending to and assisting customers.
Requirements
- •UAE National status
- •Customer assistance skills
- •Attention to detail for financial transactions
- •Ability to follow up on issues and requests
Nice to Have
- •Experience in banking or financial services
Responsibilities
- •Handle account maintenance and discrepancies
- •Process inward and outward payments
- •Manage cheque books, statements, and FDs
- •Assist with WPS registration and salaries
- •Backup assigned CSRs when needed
- •Handle urgent customer matters
Browse Similar
Before You Apply
- See if your CV survives Emirates NBD's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Benefits Package
🏠Housing
✈️Flights
🏥Medical
🎓Education
🚗Transport
💰Gratuity
🎯Bonus
📦Relocation
GCC Info
🌙 UAE National
Company
Emirates NBD
5000+ employees
Emirates NBD is a leading banking group in the Middle East, North Africa, and Turkey. It offers a comprehensive range of banking and financial services.
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