General Manager - Four Seasons Hotel and Private Residences New Cairo Capital at Madinaty, Egypt

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.About Four Seasons Hotel and Private Residences New Cairo Capital at Madinaty:

Located in the heart of the capital’s new evolution, New Cairo Capital is a global destination that stands entirely on its own. , Four Seasons Hotel and Private Residences New Cairo Capital at Madinaty is anticipated to open in 2027 and is set within the extraordinary Madinaty development on 185 hectares (460 acres) of verdant parkland. Each with world-class amenities and surrounded by lush gardens, the Hotel will feature 346 rooms and suites, while the Private Residences will be comprised of 107 villas and 80 luxury residences.

Culinary experiences will be central to the property’s identity.  Guests and residents will enjoy a diverse collection of restaurant and bar concepts, including a stunning waterfront venue at the center of the property, alongside several private dining, al fresco, international and Egyptian-inspired outlets sprinkled throughout the expansive property.

A dedicated spa and fitness destination will offer a serene retreat, complemented by three swimming pools that together create a true urban resort environment.

The Hotel’s impressive standalone Events and Meeting facilities, spanning over 40,000 square feet, will feature a striking ballroom defined by vaulted ceilings, alongside expansive outdoor event lawns, providing an exceptional setting.  Further enhancing its positioning, the property will include a central kitchen supporting both on-site operations and an extensive external catering business across Egypt.

The Role of General Manager:

We currently have an opportunity for a well-rounded and seasoned General Manager to join our Four Seasons Hotel and Private Residences New Cairo Capital at Madinaty opening team in Egypt!

Reporting into the Regional Vice President, you will take the lead in project managing the opening of this incredible property.  You will also be an active team player in strengthening our Four Seasons Egypt collection; creative in identifying opportunities to maximise development and shared synergy opportunities within the collection.

Our General Manager will lead the operational team in delivering consistently high service levels; ensuring our many return guests are warmly welcomed and looked after.  You will be responsible for the successful guest service delivery for the hotel and will be an active part of the local community.  You will provide leadership and management for all hotel personnel, establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business and take responsibility for the health, safety and welfare of our hotel guests and employees.

Our Ideal General Manager candidate:

A seasoned luxury hospitality leader with proven General Management experience, and hotel opening and project lead experience.  A background that includes Private Residential experience would be a valuable addition to your expertise.

You will be a dynamic and hands-on operational leader with a strong passion for people development and an entrepreneurial spirit.  A natural brand and guest ambassador, you will bring the confidence to challenge the norm, think creatively, and position the hotel with an innovative and forward-thinking approach to the overall product and guest experience.

As a strategic yet highly operational leader, you will have the ability to lead both pre-opening and post-opening budgets, manage complex projects, and establish strong operating procedures during the opening phase.

You will bring strong commercial and financial acumen, with a solid background in revenue strategy, yield management, and business development. A deep appreciation for luxury product excellence across both Rooms and Food & Beverage is essential. You will understand how to balance exceptional guest experiences with sound business performance, ensuring the property delivers a world-class product while thoughtfully incorporating local heritage and culture into the overall guest experience.

You will be a highly collaborative relationship builder, able to engage effectively with key stakeholders including Ownership, community leaders, travel partners, clients, and local agencies. You will have the ability to partner closely with Ownership on strategic initiatives, drive business relationships that support long-term growth, and articulate a clear and inspiring vision for the future of the hotel.

Most importantly, we are seeking a charismatic, nurturing, and inspiring leader of our team who has passion for attracting and retaining local talent, with the ability to lead an extensive diverse and seasonal workforce; supporting their development and growth.

As General Manager, you will be the Cultural Advocate of the Golden Rule, bringing our values to life in every employee interaction and decision.  Your leadership will create an environment where great people thrive, enabling them to deliver the exceptional experiences that define Four Seasons.