Franchise Manager

Area Franchise Manager – Kooz Karak (Jeddah)

Driving Growth. Ensuring Excellence. Elevating the Brand.

Role Overview

The Area Franchise Manager is responsible for overseeing the performance, consistency, and growth of Kooz Karak franchise locations across Jeddah. This role ensures all outlets operate in line with brand standards while driving commercial success, operational excellence, and an exceptional customer experience.

Key Responsibilities

• Oversee daily operations across multiple franchise locations in Jeddah, ensuring full compliance with Kooz Karak brand standards.
• Drive sales performance and profitability, monitoring KPIs and implementing strategies to achieve targets.
• Conduct regular store audits and performance reviews, ensuring consistency in product quality, service, and presentation.
• Support franchise partners with operational guidance, training, and ongoing development.
• Ensure seamless execution of new store openings, including setup, staffing, and launch readiness.
• Collaborate with marketing teams to execute local campaigns and promotions that enhance brand visibility.
• Monitor inventory, supply chain, and cost control to optimize operational efficiency.
• Address operational challenges proactively, ensuring high customer satisfaction and service standards.

Core Competencies

Operational Excellence • Commercial Acumen • Leadership • Brand Management • Stakeholder Engagement • Problem Solving

Requirements

Profile & Qualifications

• Proven experience in multi-unit management, preferably within F&B or franchise operations.
• Strong understanding of franchise business models and brand compliance.
• Demonstrated ability to drive sales growth and operational performance.
• Excellent leadership and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Fluency in English; Arabic is highly preferred.
• Based in or willing to relocate to Jeddah. Benefits

About The Group

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.

At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.

Crafting a Homegrown Legacy

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.

Our Signature Brands

Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.

Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.

We Are Only Getting Started!

Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.

People First

Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.

Join Us

Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.

At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.

• Creative & collaborative work culture – built on passion, innovation, and attention to detail
• Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment
• Experience working on premium events within The Groves, Riyadh Season
• Cultural diversity – join a team of passionate professionals from around the worldJoin us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.